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57 Discussions

Kudos to Holly at AboutFace!

I was scheduled for a targeted cosmetics shop and I could only be in that town that day. Couldn't get an appt with the target, so I asked to cancel, and instead she gave me credit for a phone shop! Thanks Holly!... Continue Reading

About Face hotel report

Delete... Continue Reading


Anyone knows who the owner/executive of this company is, and how to reach them?... Continue Reading

About Face pay cycle

I performed a shop for About Face on May 5th. The invoice available on the website said that the pay period closed on June 7th. I have not received payment yet, and yes I have verified my paypal address is correct. The only payment info I can find for them says... Continue Reading

About Face shop fee question?

I have not shopped for About Face. I recently received a shop offer for $5. You need to purchase a small item, take a picture, interact with merchandisers, upload a brochure, and more. I would never shop for this fee. Does anyone know if this is their... Continue Reading

Annoyed with AboutFace

I did a shop for them, got my report in as required. Almost a week later I have an email from Carey saying I was not getting paid for the shop because I did not ask the rep how long she had been with the company. I didn't... Continue Reading

About Face Login

Is anyone else having trouble with logging in to the About Face website today? I even tried resetting my password, but it just pops me back to the shopper login page.... Continue Reading

ABOUT FACE: Prescription Shops???

I read their posting and was wondering if anybody can please chime in on these shops. Are they open to be shopped at any local drug store?? Are certain drugs limited and can I fill a prescription in my elderly dad's account??? I also searched for this topic to no... Continue Reading

make up shops with About Face

Hello ladies, have you done any make up shops with About Face? Some of those shops is just a visit to make up section of the department store and then leave, which is a little hard considering that those consultants are commission based and it's really hard to get away... Continue Reading

First shop for Aboutface

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AboutFace Site Down?

I haven't been able to get into the AF shopper site (or any part of their site) since yesterday afternoon. Is anyone else having this problem?... Continue Reading

Trouble logging in on About Face

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About Face Corp.

I am scheduled to do a shop with them today and as per their guidelines I called the counter to make sure that the person would be there. Of course with my luck she is not. I have tried live help, email and calling and I have not been able... Continue Reading

How the heck do I contact About Face???

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Does anyone know if AboutFace is a reliable company? I appreciate any info.... Continue Reading

About Face Payment

My statement shows that I was paid for a job on July 14th. However, the money is not in my Paypal account. Anyone know how About Face does their invoicing / payments? Thanks... Continue Reading

About Face text?

I am signed up with them, but have not done any shops for them yet! I got a text a little while ago about Vet shops available in my state. I responded, and got a call a few minutes later. Basically, if I do the walk in... Continue Reading


Has anyone worked for aboutface? Continue Reading

AboutFace Shopping: Recorded Telephone Compliance Opportunity $20

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About Face Prescription Shop

Has anyone done these prescription shops? I've just added this company to my list because another shopper near me told me she does eyeglass shops. I certainly could use a new pair of eyeglasses. I'm still using the ones I got through MarketForce years ago. I... Continue Reading

About Face- Callfire Alerts

This company has decided on its own to send out text messages that promote its shops, despite the fact that I did not opt-in to this type of communication. My profile is also indicative of this preference. It is arrogant to send messages when they are not wanted,... Continue Reading

ABOUT FACE: Do not call. NOBODY answers anywhere!!

Tried calling numerous times throughout the day and literally everybody I was switched to was hiding behind their voice mail, including, the sales dept, must to my shock. Had I been a prospective client trying to reach a live sales rep to sign up for ms, I would just have... Continue Reading

Technical problems with About Face/Shopmetrics

Has anyone had problems submitting surveys for mystery shops with AboutFace/Shopmetrics? I tried to submit a survey yesterday evening, and it kept bouncing back saying "Number required !". All questions were answered, and all numbers pertinent to answers were provided. I called the company and was voice... Continue Reading

About face site down?

Can someone who is on About Face please see if you can log in? I can't sign in and I've tried on two browsers and tried to get them to email my password (although I'm sure I'm using the right one) and even that isn't responding. Just want... Continue Reading

About Face

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About Face jobs??

Hi, I'm new to MS and have signed up for many companies. Can anyone tell me why About Face shows 631 "Open shops near me" but only ONE comes up in my search? Thanks!... Continue Reading

About face

Hey all, Just a head's up to shoppers do not take the shop where you go to a energy provider's seminar. The report requires you to get a incredible amount of info for a whole $20. My shop was rejected because I did not get the speakers complete names and... Continue Reading

Medicine Discount Card from AboutFace

Did anyone get a medicine discount card from About Face? I got two in the mail this week for me and my family.... Continue Reading

Aboutface Rxreleif pharmacy discount card

Has anyone else gotten their card and have you used it yet,the card says up to 75% off on meds.I wonder what the discount really is ? I appreciate getting the card,every little bit helps if you have to get a prescription.... Continue Reading

Aboutface login problems

I received an e-mail from them today about a shop I might be interested in. When I clicked on the link to login I was presented with a new IC agreement that I must acknowledge before continuing. In lieu of a signature they require you to enter the last two... Continue Reading


I looked at my AF pay statement for the shops I did early in the month and I see a pay statement dated the first week of April (after my shops completed) and including several shops I completed - but Paypal has not received a paymment from AF. Anybody receive payment already for... Continue Reading

to Leslie About Face open comment

Oh Leslie while we appreciate your posts you say you have furniture and cycling shops inn OUR area you do not define that area. Why not save both of us some time and post the cities. Thanks "I am Leslie with About Face Corp. and we are looking for Mystery Shoppers in... Continue Reading

Question about an AboutFace New Homes and Competitor Shops.

I have taken two assignments with AboutFace. Obviously I cannot mention the client (not sure if I can mention the competitor, so I won't) which means this might be confusing. I am to shop both client and competitor, both are new home builders. Both supposedly have homes under construction... Continue Reading

ICU and About Face

Anyone know the rotation on their shops? I never seem to be qualified for anything anymore.... Continue Reading

About Face Bonuses

well, got another payment from about face without the bonus today. it seems with them about every other payment skips out on the bonus. of course i keep all email communication about the bonuses and they eventually get paid, but i just wanted to vent a little because... Continue Reading

what is about face pay schedule?

I can't seem to find anything on their site regarding their pay schedule. The first payment I received from them followed the job completion by just over a month. This time around, the job is about a month and a half past and no payment yet. Not... Continue Reading

About Face

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About face

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how is this company with payments? i just did a shop with a supposed $10 bonus, but i don't see it listed on the completed shop page. anyone have experience with them and getting paid?... Continue Reading

About Face, easy shop

I just completed a tree service shop for About Face. Wow, was that an easy $22. The survey was easy with appropriate narratives. This was a great shop.... Continue Reading

Greetings from AboutFace!

Hi all, I am Courtney, and I am a PC for AboutFace. I have actually done Mystery Shops myself in the past. If you have any questions about the company or need to be directed to the correct person to answer your questions, please don't hesitate to contact me!... Continue Reading

Has anyone done About Face's college admission shops? Any problems?

I'm thinking of doing one of these. You do have to pay an admission fee that AF is promising to reimburse in two weeks. I've worked for AF before and they have always paid. My first payment took awhile since they were having cash flow problems (this... Continue Reading


I have just been informed that I will not be paid for an assignment I completed for this company becuse the target employee was not there. I was given the date and time range to go by the scheduler. BEWARE!! ALL IS NOT AS IT APPEARS TO... Continue Reading

About Face - I'm very frustrated!!!

So aggravating...for the past two months every time I log on and go to my state it says I'm not eligible for any shops in the state I chose. What's going on?... Continue Reading

About Face

Anyone see any shops on here? I haven't for awhile. I go to other states and don't see anything either. It keeps saying I'm not eligible to shop even in my own state.... Continue Reading

About Face

With all the posts here about About Face not paying, I was very wary about taking a shop with them. However, I had a slew of shops all at the same mall one day and decided it wouldn't hurt to throw one in as a "test run," so to speak. Well,... Continue Reading

About Face tracking

I feel really dumb, but I can't find the payment tracking page. I did a shop for them a month and a half ago and realized I have no idea when I'm supposed to get paid. I tried looking at the site, but I still can't find it. Can someone... Continue Reading


Hi everyone, I just want to put a small warning out about them. I did shops for them last April, September, and most recently in October. Every time I am supposed to get paid, I do not get payment and send an email. I am usually responded to fairly quickly... Continue Reading

About Face Payment

Does anyone know how long it takes to get paid by About Face? I did a job for them the first week in Oct and haven't been paid yet. Thanks... Continue Reading

About Face Payment Question

Can anyone confirm for me that they are paid via PayPal from About Face? I noticed I have not been paid for July shops as of yet. I am signed up to receive PayPal payments in my profile, but I want to make sure they actually pay via... Continue Reading


I recently scheduled an in-home window replacement shop. Didn't realize at the time that two competitor shops are part of the deal. $22 each, and I can use the information.... Continue Reading

New scam cirulating involving AboutFace

A new series of scams have begun circulating over the last week. These are being posted on Yahoo Hot Jobs and Career Builder, and the emails being sent out are coming from a Career Builder email address. These are the same check cashing scams that have been around for... Continue Reading

About Face and the Auto Shops

Has anyone else's inbox been bombarded by About Face and their auto shops? I received about 10 emails today. They aren't much only paying $16, so I haven't taken one. Not when I'm used to seeing $20 and $30 for that sort of shop.... Continue Reading

Accessing About Face's Sharepoint website.

I missed out on four good shopping opportunities at About Face, ($36.00 each) because I was unable to access the Sharepoint website for information critical to the shop. Whenever I attempt to access the Sharepoint site I get this error message: " "Unable to open Cannot locate the... Continue Reading

AboutFace Corp

Anyone done any shops for them? Are they fairly new????... Continue Reading

About Face

This company did not pay me for a shop a few months ago and I just discovered it now. They said I did not respond to emails although I did. I am wondering if maybe I did not get or see the last email, if in fact there... Continue Reading

About Face?

Just curious if anyone has ever received the "bonus" of $3.00 that About Face claims to offer if we submit a "perfect report"? I have an English degree a score of 9/10 with every company I work for, yet my reports are just never quite good enough for that... Continue Reading

Most Recent mentions of About Face

In response to someone else on this thread, had a scheduler from AboutFace do an automatic schedule when I merely asked her if I was eligible for the location (without committing to a date or anything). (Source). March 13, 2016

There are many, many things that I don't understand about Facebook. (Source). March 04, 2016

I just did a search on the About Face shopmetrics portal and found three other hotels within 200 miles which have the same survey requirements. (Source). February 07, 2016

I'm scheduled to do what appears to be the same About Face hotel shop Kristie6923 describes above. (Source). February 07, 2016

Here is the list of all the companies that will post jobs with them when they are having difficulty getting them filled: www.aboutfacecorp. (Source). January 29, 2016

I did a shop for About Face earlier this month. (Source). January 21, 2016

SMH. A complaint about Intellishop on a kudos thread for Holly at About Face. (Source). January 20, 2016

I got my payment from AboutFace - it was a nice bonus and needed since all my money was spent with Christmas. (Source). January 04, 2016" (without the quote marks). The good thing about MobiAudit is that you can add all your MSC's that use the ShopMetrics platform in this same way (so I have AboutFace, Strategic Reflections, Ipsos, Alta360, Ace, MeasureCP, Sentry, and MarketStatReporting all in mine and I probably am forgetting some of them). (Source). January 04, 2016

I received payment a week ago for shops I did for AboutFace in early December. (Source). January 01, 2016