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15 Discussions

Kudos to Jan Khan, Director of Operations, Consumer Connection Monitoring Inc.

I would like to send my appreciation to Jan Khan of CCM for always keeping the mystery shoppers in the loop about upcoming changes and important information. Jan seems to be more on the ball this way than any other MSC member I've dealt with.... Continue Reading

Consumer Connection Is Under New Ownership

On May 5th, 2015 ownership of Consumer Connection, a mystery shopping company that originated in 1998, changed hands from its previous ownership to its current owners and new management team. The new owners, Rahim Dadani (President) and Jessie Dusangh (CFO and Vice President) have over 20 years of successful business experience... Continue Reading

I just got an email from Consumer Connection - they have changed ownership and Catherine is GONE!!!!!

May 27, I received this is the message from the new owners of Consumer Connection Monitoring Inc. of Surrey, BC: Hello Shoppers, I hope you are all doing well! My name is Jan Khan and I was previously the Account Manager and Editing and Scheduling Manager with Consumer Connection Monitoring Inc. I have... Continue Reading

Late payment from Consumer Connection

I did 3 shops in March this year for them. I am supposed to be paid all 3 at the end of April but till today, I only got payment for 2. They are all the same casual dining shops for the same client. I emailed the scheduler about it.... Continue Reading

Consumer Connection payment - 4 months late!

I'm new to the Forum and accidentally posted this in Introductions instead of the company discussion. Newbie mistake :) Just trying to figure out if anyone else has experienced this or if it's just me: I signed up with Consumer Connection early this year and shopped for them in January... Continue Reading

consumer connection restaurant shop

this company pays for this type of shop, BUT they pay by hyper- wallet- and hyper wallet / consumer connection charges the shopper .75 , that is 75 cents to use hyper- wallet. There is nothing better than paying the mystery shopping company to do the shop and the shopper... Continue Reading

Hyperwallet - Consumer Connection

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Consumer Connection Revised Payment Policy

Consumer Connection has revised their payment policy - they are now paying within 8 weeks after the last day of the month in which an assignment was completed. Previously, it was by the end of the following month.... Continue Reading

Consumer Connection paying on time now?

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Consumer Connection

There is another thread on this company but it is very old. I did my first shop for them today, a food specialty store. Filled out the report, only to keep getting the message that 2 questions are not answered. All questions are answered. Every last one. ... Continue Reading

Consumer Connection owner publishes memoir

From the Globe and Mail Saturday October 23, I see that Catherine Ann, the founder of Consumer Connection, has published a memoir. "Beautiful Buttons: A Memoir of Survival and Triumph".... Continue Reading

WARNING: Do not shop for this company CONSUMER CONNECTIONS

Please be advised, I have done several shops for Consumer Connections in Canada. I have been trying to be paid for my work in may for the last month. They ket saying it was coming "Soon". That has been their response for a month now. In the last week or... Continue Reading

Consumer Connections

Don't shop for this company they are a rip off. they don't pay and they don't return calls or e-mails.... Continue Reading

Consumer Connection

Has anyone else had problems with this company? I did a job on March 14/09 and still haven't been paid. They keep telling me to be patient. I'm just wondering if they are doing this to others?... Continue Reading

Consumer Connection.

Has anyone had payment problems with Consumer Connection lately?... Continue Reading

Most Recent mentions of Consumer Connection

Thanks for the update. I haven't had any problems with Consumer Connection other than not enough work near me. (Source). June 23, 2016

I noticed that a few Shoppers referenced Consumer Connection in the thread and there seems to be some confusion between the two companies. (Source). June 23, 2016

I have done some for Strategic Evaluations and Consumer Connection. (Source). April 15, 2016

That link is to Consumer Connections. (Source). February 10, 2016

One seems to have gone to Intouch. I do work for Lanla, Wecheck, Mystery Shopping Canada, PerformaLogics Inc., Premier Services, RetailTrack, Shoppers Confidential Inc, Consumer Connection, Spotcheckservices, SQM, among others. (Source). January 09, 2016

[quote=CCMonitoringInc] Director of Operations Consumer Connection Monitoring Inc. (Source). September 23, 2015

I have revised my original post to make that clear. Director of Operations Consumer Connection Monitoring Inc. (Source). September 23, 2015

Around here they got a client that used to be with Consumer Connection, I don't know if that's where the idea came from they used to be Consumer Connection. (Source). September 17, 2015

I understand that other MSCs are also having a problem with PayPal. What do you mean they used to be Consumer Connection? (Source). September 17, 2015

They're new as far as I could tell, picked up from the old Consumer Connection site. (Source). September 16, 2015