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21 Discussions

Customer Impact Shop - Please Disregard

Thanks for everyone's help!!! I'm just about to do a dine-in shop, where the guidelines state to order a max of 3 items. For example an appetizer, 2 entrees or 2 entrees and 1 dessert. I am assuming I can order beverages in addition to the 3 items. Am I assuming... Continue Reading

Customer Impact - how do they pay?

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Customer Impact

Guess what? I just got an email and they are now doing direct deposit. I went to my profile and added the information needed. Yay! :)... Continue Reading

Customer Impact-- Really poor communication

I am not sure how this MSC stays in business, they have the worst communication. I contacted their scheduler(Joni) on 10-15, and have yet to hear back from her or anyone else at this MSC. I am done. I am not working for these guys anymore, they only have a... Continue Reading

Customer Impact & Scheduling

Hey eveyone, Just wondering if anyone else has a problem getting shops scheduled from this MSC. I have a shopper rating of 9 and even with this rating, I request a shop and they never seem to get back to me. I don't remember having this problem in the past, plus I continue getting... Continue Reading

Customer Impact Shops Available - Casual Dining, Pizza, Fantastic Chicken, Sub Sandwiches and Burgers!!!

Shoppers, I have the following locations available for casual dining shops - lunch or dinner for up to two guests this month. If you completed a shop last month, we can let you do the shop again at a different time of day. Remember, these shops now reimburse you for up to... Continue Reading

Survey Customer Impact

I'm looking at an email I just received from mgreen at customerimpactinfo dot com wanting me to take a survey. Anyone else receive this? I don't like clicking links in emails.... Continue Reading

Customer Impact Wants SS#

I'm new to mystery shopping and I understand why a company would want your social. I just feel like it's weird to start off with that. I am signed up for them but it says I cannot do a shop/be paid until they have that info.... Continue Reading

Customer Impact Legitimate?

I am signed up with this company and have been offered a GREAT shop, but it will require a fairly heavy output and reimbursement so I want to make sure they are on the up and up before I accept. Anybody shop with them?... Continue Reading

Contacting Customer Impact

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Customer Impact

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Customer Impact

Hi mystery shoppers: I had a bad experience with this company. I did the best I could. The shop instructions said bar shop, but the email said no bar shop. I could not reach anyone, and they stiffed me. Reported to BBB but they will not reimburse me for... Continue Reading

Customer Impact - Self Assign?

Is anyone able to self assign for Customer Impact? Right now, I can only request shops and only get about 33% of what I ask for even though I have done six shops for them and earned 10/10 shopper ratings on all of them.... Continue Reading

Customer Impact phone number not in service :(

I have to do a shop for Customer Impact this week and am supposed to call them beforehand as per the instructions. Problem is: I've tried both 800-677-2260 and 1-800-677-2260 and I keep getting the same "This number cannot be completed as dialed". I'm wondering if this is... Continue Reading

Customer Impact

Hey everyone: Any suggestions on how to get a shop for Customer Impact. I have tried a lot.. Any idea's would be greatly appreciated. Thanks.... Continue Reading

Customer Impact

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Customer Impact

Has anyone else noticed a slowdown in their pay schedule? Last month I shopped a high-end steak house (over $200 for my wife and myself for drinks & dinner) and am still waiting for reimbursement. When I shopped this same restaurant about a year and a half ago, I was... Continue Reading

Customer Impact

Does anyone have feedback on Customer Impact? Good or bad, it is appreciated. Thanks... Continue Reading

Customer Impact

Does anyone know how long it takes for Customer Impact to actually assign a job after I select it. I signed up for one over 24 hours ago and have heard nothing. Is this normal?... Continue Reading

Anyone shop Customer Impact?

Haven't seen a review of this company before. Wondering if it is a good company to shop for? Thanks... Continue Reading

customer impact

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Most Recent mentions of Customer Impact

If anyone is in this part of Louisiana, travels through this part, or knows anyone who wants to shop down in this part, Customer Impact has multiple restaurant shops available in this area ranging from seafood to BBQ. (Source). April 17, 2014

Does Customer Impact no longer have the requirement to call their office M-F during business hours to go over the form and instructions if it is the first time a shopper is performing a shop for (Source). April 16, 2014

I've liked some survey companies and focus groups, which is great because they will post openings on FB and Twitter before emailing you. I've liked Customer Impact as well. (Source). April 14, 2014

Customer Impact is teaming up with GroundCntrl to do some very simple tasks inside a retail outlet next week. (Source). April 11, 2014

My best are: Reality Check, NSS, Customer Impact, and I'll save the rest for myself. (Source). March 24, 2014

Peggy, Customer Impact has shops in that area. (Source). March 14, 2014

I've seen shops like that that and I do them on the shop date and finish the survey on the due date, but that's with customer impact. (Source). February 27, 2014

Do they ever have problems and can they be exasperating at times? Yes and Yes... but what MSC hasn't and doesn't? A Closer Look. Monterrey. Customer Impact. (Source). February 27, 2014

I once had a similar situation. It was a restaurant shop. Posted by both MF and Customer Impact for the same location, date and time. (Source). February 26, 2014

Customer Impact has an urgent shop to be completed on Saturday only. (Source). February 20, 2014