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29 Discussions

Kudos to Customer Impact

I had a great experience with Customer Impact this week. I don't shop for them often, as they have only one client in my area and the shop has a 120-day rotation. Anyway, I signed up for this particular restaurant shop to be completed the week before last.... Continue Reading

Alabama Shoppers: Customer Impact has a last-minute shop in Auburn

Shop pays $12 and reimburses for two adults up to $60. Shop must be done before the end of November. See their website for details. Report is VERY detailed so I would strongly suggest asking for a bonus unless you enjoy writing a novella disguised as a mystery shop report.... Continue Reading

Customer Impact, LLC

Hello, Anyone a mystery shopper with Customer Impact???... Continue Reading

Customer Impact's Online Pillow Survey

Did anyone else get this e-mail? It was the quickest and easiest $5.00 I've made in a long time. They are limiting it to 20-30 responses per city and then that city is blocked. So act quickly if you are interested.... Continue Reading

Customer Impact gateway warning

Is anyone else seeing this? I have never encountered this warning before. [IMG][/IMG]... Continue Reading

Customer Impact

Has anyone done an audit for them that you had to use a certain app on your phone for a sporting goods store? I just looked up the shop I did for them last week to see if it was rated yet since it was such a unique shop... Continue Reading

Dear Customer Impact (rant)

Edited because I took this matter private.... Continue Reading

Customer Impact

Has anyone done any theme parks for Customer Impact? How difficult are the reports?... Continue Reading

Customer Impact Shop - Please Disregard

Thanks for everyone's help!!! I'm just about to do a dine-in shop, where the guidelines state to order a max of 3 items. For example an appetizer, 2 entrees or 2 entrees and 1 dessert. I am assuming I can order beverages in addition to the 3 items. Am I assuming... Continue Reading

Customer Impact - how do they pay?

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Customer Impact

Guess what? I just got an email and they are now doing direct deposit. I went to my profile and added the information needed. Yay! :)... Continue Reading

Customer Impact-- Really poor communication

I am not sure how this MSC stays in business, they have the worst communication. I contacted their scheduler(Joni) on 10-15, and have yet to hear back from her or anyone else at this MSC. I am done. I am not working for these guys anymore, they only have a... Continue Reading

Customer Impact & Scheduling

Hey eveyone, Just wondering if anyone else has a problem getting shops scheduled from this MSC. I have a shopper rating of 9 and even with this rating, I request a shop and they never seem to get back to me. I don't remember having this problem in the past, plus I continue getting... Continue Reading

Customer Impact Shops Available - Casual Dining, Pizza, Fantastic Chicken, Sub Sandwiches and Burgers!!!

Shoppers, I have the following locations available for casual dining shops - lunch or dinner for up to two guests this month. If you completed a shop last month, we can let you do the shop again at a different time of day. Remember, these shops now reimburse you for up to... Continue Reading

Survey Customer Impact

I'm looking at an email I just received from mgreen at customerimpactinfo dot com wanting me to take a survey. Anyone else receive this? I don't like clicking links in emails.... Continue Reading

Customer Impact Wants SS#

I'm new to mystery shopping and I understand why a company would want your social. I just feel like it's weird to start off with that. I am signed up for them but it says I cannot do a shop/be paid until they have that info.... Continue Reading

Customer Impact Legitimate?

I am signed up with this company and have been offered a GREAT shop, but it will require a fairly heavy output and reimbursement so I want to make sure they are on the up and up before I accept. Anybody shop with them?... Continue Reading

Contacting Customer Impact

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Customer Impact

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Customer Impact

Hi mystery shoppers: I had a bad experience with this company. I did the best I could. The shop instructions said bar shop, but the email said no bar shop. I could not reach anyone, and they stiffed me. Reported to BBB but they will not reimburse me for... Continue Reading

Customer Impact - Self Assign?

Is anyone able to self assign for Customer Impact? Right now, I can only request shops and only get about 33% of what I ask for even though I have done six shops for them and earned 10/10 shopper ratings on all of them.... Continue Reading

Customer Impact phone number not in service :(

I have to do a shop for Customer Impact this week and am supposed to call them beforehand as per the instructions. Problem is: I've tried both 800-677-2260 and 1-800-677-2260 and I keep getting the same "This number cannot be completed as dialed". I'm wondering if this is... Continue Reading

Customer Impact

Hey everyone: Any suggestions on how to get a shop for Customer Impact. I have tried a lot.. Any idea's would be greatly appreciated. Thanks.... Continue Reading

Customer Impact

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Customer Impact

Has anyone else noticed a slowdown in their pay schedule? Last month I shopped a high-end steak house (over $200 for my wife and myself for drinks & dinner) and am still waiting for reimbursement. When I shopped this same restaurant about a year and a half ago, I was... Continue Reading

Customer Impact

Does anyone have feedback on Customer Impact? Good or bad, it is appreciated. Thanks... Continue Reading

Customer Impact

Does anyone know how long it takes for Customer Impact to actually assign a job after I select it. I signed up for one over 24 hours ago and have heard nothing. Is this normal?... Continue Reading

Anyone shop Customer Impact?

Haven't seen a review of this company before. Wondering if it is a good company to shop for? Thanks... Continue Reading

customer impact

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Most Recent mentions of Customer Impact

If the scammers gave Customer Impact's real address, what were they going to get out of this whole thing? (Source). April 22, 2015

The checks and logos look real but Mike Green, President of Customer Impact, says his business is not writing these checks. (Source). April 22, 2015

I found it happening with Customer Impact repeatedly and finally noticed a small notation that warned shoppers to wait until the site had fully loaded before attempting to log in. (Source). March 06, 2015

Customer Impact has a notice that it will be down for a few hours. (Source). February 10, 2015

I've done shops for Customer Impact in the past, and never had any problem - as long as I followed the instructions perfectly. (Source). February 07, 2015

I love Customer Impact, too! I really goofed on a shop and contacted them. (Source). February 06, 2015

I m doing my first shop for Customer Impact on Saturday. (Source). February 05, 2015

I know Customer Impact has shops for some higher end restaurants that have locations on Oahu. (Source). February 04, 2015

I love Customer Impact! I have been working with some of those folks for almost 20 years now. (Source). January 30, 2015

Love Customer Impact! Great for you. (Source). January 25, 2015