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60 Discussions

EPMS Phone Attempts

I was assigned a targeted apartment shop for EPMS and, after making 15 calls over several days, was not able to reach the target. I communicated with my scheduler frequently, letting her know about my lack of success. She eventually authorized me to leave a message on the... Continue Reading

EPMS Video Recording?

I have done over 100 apartment shops with this company and want to start doing video since it pays so much more, I've looked at buying my own equipment online and its not expensive, but how would you hide it and still get clear voice and video? I'm female so... Continue Reading

First (and possibly last) Problem with EPMS

Hi all, I've encountered my first issue with EPMS. I've been with them for almost 4 years and done nearly 75 shops with them, all excellent. I would like some honest (and not snarky) feedback from anyone/everyone who cares to comment, about who you think is in the... Continue Reading

EPMS- Ellis- Is anyone in charge?

Have been signed on with them over 10 years now. Each year they get worse and worse. I stopped taking anything from them last year. In my experience it felt like the staff just didn't communicate with each other. For example one pulled my report because the other... Continue Reading

Is anyone else locked out of EPMS

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Ellis Property Management Solutions

So I self schedule three shops at a time because I live 35 miles outside of the major city I shop. Usually I have to shop a target apartment manager because there are very few "shop any" shops available. I like Ellis because they pay $25 per shop. However, if... Continue Reading

does ellis shop san diego?

I don't see any right now. My friend is interested in shopping and is looking for an apartment around there. I figure apartment shops could give her a start until she can buy a scanner.... Continue Reading

EPMS may lightening strike me dead!!

If I ever, ever accept another appartment shop from EPMS, then I hope lightening strikes me dead. I feel brain dead right now. I guess I forgot how horrible they were and accepted one for today. That was the most boring report I have ever done and I love writing.... Continue Reading

Who is the "new" Vanessa at EPMS?

Vanessa Dickerson, who has posted on this board in regards to EPMS issues, is no longer with the company. I should have known this when I failed to receive a reply right away. She was usually very prompt and would answer e-mails within the hour during regular business hours. I... Continue Reading

EPMS Video Shops/Equipment Rental Help Please!

Hi, I recently agreed to do a video shop where the company would "rent" me the equipment, everything was described as "so simple." So I receive the package late in the day after the staff have all left and open the package. I proceed to their site on the... Continue Reading

What up with EPMS

I get emails from the schedulers saying there are shops available. Today I got one that said October shops were available, gave a list of cities and asked which cities I wanted to shop. I emailed the scheduler and told her a few cities I could shop. ... Continue Reading

EPMS

For targeted apartment shops, what do you do when you call and another agent answers the phone if you can't ask for targeted agent? Wrong number, just hang up? What would I do?... Continue Reading

EPMS

This company I have done only 2 shops for in early July. They seem to only have apartment shops. The pay seems fair enough at mostly $30. but the report can be lengthy depending on which phase they are in. Has anyone worked for them in the last 3 months... Continue Reading

EPMS and Video Training Video

Hi, All! I have passed both the basic and video certification with EMPS. Somewhere it said that there was a video on video training. For the life of me, I can not find the link to the video anywhere on their web site. Can anyone help... Continue Reading

EPMS Website

Has anyone else had trouble logging on to their website? I have tried about 5 times and can't log on.... Continue Reading

EPMS website tech issues tonight?

I was in the middle of completing a report just now and the website crashed on me. It gave me some sort of SSL error. Is anyone else out there experiencing this by chance right now?... Continue Reading

Email from EPMS

The Subject title of the Email is "I'm sure you have all the money you need." Seriously? Is condecending emails standard for this company? I did not find it cute at all. Maybe I'm just being thin skinned today. :)... Continue Reading

Is the $30 pay worth doing EPMS shops?

Just wanted to hear what everyone thought. I find it hard to make any kindof of route out of them and the reports are not the longest I have every done but they sure aren't the shortest.... Continue Reading

EPMS...help me with my "love and anything but love" relationship with them.

EPMS....of all the companies I have worked for, this one gives me the most struggle. I love to work for them, yet rethink that love once I have completed the shop and sit down to do the report. Here is why I am like a moth to a flame with them: 1.... Continue Reading

EPMS

Hey, is anyone having trouble accessing EPMS? I was able to get on until about 10:30 last night. Since then I have tried accessing them many times up to midnight and for the last 1/2 hour. Are they dong maintenance?... Continue Reading

Target from EPMS 2011 called me a "mystery shopper"

I completed a shop in 2011 for Ellis. Fast forward to yesterday, I was at a new pilates studio doing a class with 6 other people. I was sitting down on my machine when someone comes over and whispers "hey mystery shopper"..I gave her the confused look and sad "who... Continue Reading

More Ellis confusion

I got this email earlier today. "Dear xxxx, You signed up to do apartment mystery shopping and have yet to complete your very first shop. We know it can be scary, but we will help you all along the way. You can even text some of our schedulers while you are out... Continue Reading

EPMS New Find Shops Tab

Does anyone else prefer the old find shops method for EPMS? The new method only will default to 75 miles and has no way to let you default to a smaller area so you have to adjust it each time. I think the old area was 25 miles. This new... Continue Reading

EPMS wants follow up on shop completed in January, 2012

I received a message from EPMS regarding a shop that I completed on January 10, 2012, asking if I had received additional follow-up in the form of an email or phone call. How am I supposed to know? This shop was more than a year ago. I... Continue Reading

EPMS is now making our private information available to all shoppers

I hadn't noticed this before today. If this has been an ongoing issue, someone let me know. However, I've been a shopper for them for a while and this is the first time I am noticing this. There are shops available in my area for a client who uses a database... Continue Reading

Are all EPMS phone shops $3.50 now?

I've noticed that phone shops posted in the last two-three days on EPMS are paying $3.50 instead of $5.00. I haven't had the pleasure of accepting said shops (insert sarcasm), but I was wondering if any of you have and if the report is shorter.... Continue Reading

Hello - I work for EPMS

Hi, I am new to this group. Actually, I have never participated in any forum before. The reason I joined was to look for ways to improve the shopper experience in my department. If you have any questions I may answer, or if I may help, please... Continue Reading

Apartment Mystery - Heard of Ellis (EPMS)

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EPMS and privacy concerns

So I have a shop for them this week. I open the report and find a report from an entirely different property had been partially completed. It was completed up to and including the shopper's personal information, phone, e-mail AND home address. I e-mailed my concerns and the original response... Continue Reading

EPMS Apartments

I received an email today from a scheduler that got my information from another scheduler. Their assignments are video apartment shops and the scheduler said they would send me the equipment. Anyone do any of these shops and is it worth it?... Continue Reading

Anyone having trouble calling EPMS?

Is anyone having trouble completing the call portion of their shops? Both numbers aren't working. They are... 1-866-456-1061 and 214-446-3290 I accepted 4 shops for today, "shop anyone" as a target, but I can't even hit the road because I can't complete the first step... Continue Reading

EPMS

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EPMS Special Instructions

I did not see this addressed anywhere and I wanted to post this to keep ya'll from making the same mistake I made. I've done 14 shops for EPMS over the past year and I felt I was pretty comfortable with the instructions. . .I did not get paid for... Continue Reading

Mistreated by EPMS Apartment shop editors, anyone else?

Hi, It seems when I shop and the agent doesn't do a very good job, when I write about it the editors write back nasty messages and dock my pay! For example, an agent after raising objection to a feature in an apartment he just said "okay". When you write... Continue Reading

EPMS shop limit question. When it says you can do 4 shops

EPMS question. When it says you can do 4 shops does that mean 4 shops on your home page at once? 4 shops a week? 4 shops a month? Some shops I get emails about do not show up on my page as available. I feel this has to do... Continue Reading

EPMS

Hello All, I have been a mystery shopper for some time but I have never done the audio shop (for apartment shops) for companies like EPMS. I see some pay pretty well. For the experienced apartment mystery shoppers, are they difficult shops? I see they send some type of equipment to... Continue Reading

Need HELP! Quick with EPMS shop

Doing my first shop for EPMS. Non-targeted. Should be easy. But I ran into a few snags: 1. Supposed to visit first on Friday, then call back later, speak to same agent. Did the visit, then got lost on the way home, didn't get home in time to call. Already told... Continue Reading

How to submit report EPMS

I did my first apartment shop for EPMS, yesterday. It was very long and I finished it late last night. The last page said --You have completed the report. It doesn't have a submit button or anything else. It just has a way to get back... Continue Reading

EPMS

Can anybody please tell me what EPMS stands for I have a list of several hundred MS shops but none fit EOMS.... Continue Reading

EPMS targeted apartment shops

When you get permission to ask for your target agent by name, what do you say if asked how you got their name? Thanks!... Continue Reading

EPMSonline.com is looking for YOUR opinion!

Hello! EPMS is looking for regular people to look at apartment complexes near them and then share their experience with us. We will show you how to do all this with our online certification. It really is easy and if you have ever looked for a new place to... Continue Reading

EPMS January shops

Is EPMS usually this slow around this time? I was on a roll with them up until two weeks ago. I was unable to pick-up many shops because I spent 2 weeks attempting to reach 3 out of my 4 targets and never reached them. By the time I found... Continue Reading

EPMS and maximum shop increase

At what point were you able to request more than 4 shops at a time? I've been shopping with EPMS for two months and have completed over 37 shops in that time period, but I didn't receive a reply to my e-mail when I ask this very same question.... Continue Reading

EPMS Video Shop

I just registered with this company and have an apartment shop scheduled for tomorrow which will pay $40 so worth it since it is in town. They have offered me a video shop(which I have never done) and will send me the equipment and train me over the phone, once... Continue Reading

EPMS and Maritz but fair PITA but fair.

I read a lot on the forum about EPMS. I agree their reports are insane. I won't take a shop unless it is bonused because I know the reports are a PITA. However, I also read a lot about their lack of professionalism. I am dealing with them... Continue Reading

EPMS Same Property Management Shops

I know it's acceptable to shop several properties for the same management company, as in real life we also all look at several apartments before deciding where to rent. However, what if the scenario for one property requires you to portray a couple, and a scenario for another requires you... Continue Reading

EPMS "Anyone" shops

When you don't have a specific target to shop and are instructed to call the toll free number to reach the property, is it acceptable to talk to an off site agent in a centralized location who will then scedule an appointment for you with a leasing agent on site?... Continue Reading

EPMS Problem(s), ...and it gets worse....

And they never seem to stop. They only get bigger and spread out. I shop for several airlines, Las Vegas Casinos and grocery stores as well as dozens of others. It is a great way to make extra money. However, i am having some serious ... Continue Reading

EPMS

Please help. Am I the only one who spends from 8:30PM- 3:34AM completing the debriefs for these shops? If not please offer me some insight. Much obliged.... Continue Reading

756 shops posted to EPMSonline.com

Log in or sign up! If you need anything just email me. crice@epmsonline.com... Continue Reading

EPMS

Just thought I'd share my most recent experience with EPMS. They do apartment mystery shops and when you can get one where you do a random leasing agent, the job isn't bad. If you have to shop a specific person, that's when it starts getting time consuming and... Continue Reading

EPMS Compliment

Lately I've been complaining quite a bit about EPMS so I thought it was only fair to share something they did recently that made me happy. I completed a report on Tuesday and on Wednesday received an email from the editor. She wanted something clarified as according to the email I... Continue Reading

First Apartment Shop For EPMS

Hello everybody I just done my first apartment shop for EPMS. I faxed all of the information to them and then called to make sure that they did receive all of my paperwork and to make sure that it was done correctly. The lady told me that I forgot to... Continue Reading

EPMS

HAS ANYONE HAD A GOOD EXPERIENCE WITH EPMS MY LAST EXPERIENCE WAS TWO APARTMENT COMPLEX FAXED BUSINESS CARDS FOR PROOF ON THREE OCASIONS TO THREE DIFFERENT NUMBERS WAS TOLD WAS NEVER RECIEVED HOWEVER ONE PERSON EMAILED THAT NAME ON CARD WAS NOT THE SAME AS NAME ON REPORT MUST HAVE... Continue Reading

Ellis (EPMS) Video shops !

Hi everyone (excuse my rant) Has anyone else completed any of the video shops for Ellis.i just did 4 of them ,I was told the on-line reports would be much shorter than the regular shops.I can't believe how long the on-line form is ,it goes on and on and on.Each shop pays... Continue Reading

Payment from Epmsonline

Has anyone had any problems getting their from this company. I did nine shops for them and got paid for one. Everything else is pending. They pay on the 7th and 22nd of the month. I emailed them several times and they always say they are behind.... Continue Reading

EPMS/Ellis computers stolen.

Just received a letter in the mail today from them....dated June 15??...stating that their offices were broken into April 27 this year and they had ten computers stolen including the accounting computer "which maintained employee files". They state that the computer was "double password protected", however, they are recommending calling... Continue Reading

EPMS

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epmsonline

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Does anyone have anything good or bad to say about the EPMS company?

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Most Recent mentions of Ellis Property Management Services / EPMS

Thanks Eric! A heck of A LOT EASIER than EPMS!!! And the report doesn't ask 5 times how I got the agent's name :D! (Source). September 22, 2014

Think maybe they have friends with access to the EPMS job board? (Source). September 19, 2014

I was assigned a targeted apartment shop for EPMS and, after making 15 calls over several days, was not able to reach the target. (Source). September 19, 2014

Second-To-None, Intelli-Shop, MysteryResearchers. GfK has a lot of shops, but they don't pay well. Pinnacle Financial Strategies should have loads of bank shops in your area. I would also add EPMS. (Source). September 10, 2014

Strevel: I was cleaning out my desk and found some EPMS reports that were handwritten. (Source). September 01, 2014

Epms does give a phone number to contact them if you have a problem and they always answer there phone during normal business hours. (Source). September 01, 2014

EPMS, and several other video MSCs will gladly ship you a rig and give you beginner's training on how to use it. (Source). August 31, 2014

If I cannot find out when that person will actually be there without sounding obvious, I have let EPMS know what was happening. (Source). August 30, 2014

I was about to take my first one with audio recording as it's bonused up to $60. It's been a while since I've done EPMS. (Source). August 29, 2014

I cry foul EPMS! Your guidelines need to be more explicit. (Source). August 28, 2014