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Mystery Shopping Discussion

Applebee's
Posts:608
I finally found this restaurant and have a shop scheduled for Monday!! It is a lunch shop with reimbursement of $25. I am so very happy.
December 17, 2011 11:12AM
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Posts:608
I know people will ask for hints so #1. it is on the list here and #2. the name of the company is one word. I have never done a shop for them til now.
I have wanted to shop this place for years!!!
December 17, 2011 11:15AM
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Posts:83
Not enough hints! lol I hope to find it. Yay for a place with healthy menu options!
December 17, 2011 02:36PM
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Posts:23
Don't forget to ask the open ended questions
December 17, 2011 05:26PM
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Posts:813
Hmmm.. I've been doing Applebee's for a few years and the company has more than one word. I guess they are shopped by more than one company depending on region.

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I was addicted to the Hokey Pokey, but I turned myself around....What if the Hokey Pokey really is what it's all about?
December 18, 2011 01:26AM
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Posts:1,175
They must be. I get notices from one MSC regarding Applebee's, but they're locations in Michigan, none for Ohio. =P
December 18, 2011 02:01AM
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Posts:9,168
They are shopped by more than one company and I don't think they are shopped in all areas.
December 18, 2011 09:10AM
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Posts:442
Too bad,I am getting tired of shopping the same restaurants over and over. Applebees would be a change of pace as would Chili's.

I certainly miss the shops I did for Capital Grill
December 18, 2011 10:27AM
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Posts:813
I've never seen Capital Grill, or not that I remember. Would love to find that one.

AHA..after looking closely at Google for the restaurant, I figured it out.

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I was addicted to the Hokey Pokey, but I turned myself around....What if the Hokey Pokey really is what it's all about?



Edited 1 time(s). Last edit at 12/18/2011 12:12PM by MsJudi.
December 18, 2011 10:40AM
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Posts:34
I know we all took the sacred oath about not revealing which MSC shops what accounts. Believe me, they all know.

Figure it out. If you own a MSC and want to expand, how do you do it? Ans: You go after others' accounts. How do you know what they have? Easy. You join each MSC as a shopper and learn their account names, rates, frequencies, locations and everything else from their job boards.

We are guarding a non-secret.

So... where do I go for a Chile's shop? LOL
December 19, 2011 04:50PM
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Posts:116
^^^ Exactly Samwise PREACH...LOL, inquiring minds want to know!
December 19, 2011 05:02PM
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Posts:74
I do Chili's. It's quite fun.
December 20, 2011 08:29AM
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Posts:1,745
Who does A'Bs? There are a couple in my region. I would be curious to know if they are shopped. I am in New York. TY.


I lost my PM in cyberspace, sorry. L7s
December 20, 2011 09:45AM
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Posts:1,026
All the Applebees in NYC and the surrounding counties are not shopped. The franchise holder is Apple Metro of Westchester County. Owner's name is Zane Tankel who has been covered in the various media endlessly.

Msc sales reps take notice !!!
December 20, 2011 01:19PM
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Posts:451
I do BJ's in NorCal(get your mind out of the gutter)for $25. Get lunch and a sample of their beer.
December 20, 2011 08:14PM
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Posts:1,590
I do Applebee's all the time. In fact, it was my very first shop, and I did one just last night, and probably 75 or more inbetween. (smile)
December 21, 2011 02:00AM
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Posts:608
I did not do well. I ordered steak and shrimp .. my friend had steak. I should have ordered one steak and 1 chicken. They did accept the shop but gave me reminders for next time. I foudn the shop to be difficult to report. They asked the same questions over and over. There is just so much you can say about the service. They wanted 5-7 sentences for each section that I had just answered questions on.
December 21, 2011 10:15AM
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Posts:1,745
Arch Stanton Wrote:
-------------------------------------------------------
> All the Applebees in NYC and the surrounding
> counties are not shopped. The franchise holder is
> Apple Metro of Westchester County. Owner's name is
> Zane Tankel who has been covered in the various
> media endlessly.
>
> Msc sales reps take notice !!!

Thanks for the PM. They (MSC) still do not d anything in my area. I was waiting and watching. I updated my profile so next time I am vacationing I am going to check out one or more of there shops.
December 22, 2011 01:22AM
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Posts:1,590
Lucky, it does seem extremely long and tedious, but if you keep doing them, eventually you can practically do them in your sleep. Getting the manager's name is always the tough one for me.

Carol
December 22, 2011 02:18AM
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Posts:608
The manager was cleaning a table right next to us. She smiled and was very friendly...chatting about the holidays etc. I just could not see her name tag. I finally saw her name. I had to write the timings down on a napkin. Next time I will do much better...you are right 57carol. I got an email from the editor and she made some suggestions.

I will do another one but not for a while.
December 22, 2011 06:23AM
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Posts:74
Will someone please PM me about how I can do Applebee's?
December 22, 2011 07:09AM
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Posts:9,168
raregold, whether disclosed in a PM or on open forum, revealing the clients of a MSP is a violation of the ICA we sign for most MSPs. In addition, Applebee's is shopped by more than one MSP, depending on location, and it is not shopped in some regions.
December 22, 2011 07:31AM
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Posts:74
Yes, I know that. Just thought since it was mentioned above that someone might want to share.
December 22, 2011 07:39AM
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Posts:4
I have been trying to find Applebees on & off for a couple of years, No luck..
December 22, 2011 10:34AM
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Posts:608
No one told me about how to shop Applebee's and I asked for over 5 years. I finally just found it. Keep signing up with companies..
December 22, 2011 02:27PM
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Posts:608
I have done 2 of these shops and amn not impressed. I think they are on the difficult side. I am sitting thru my lunch making notations the whole time. I cannot order what I want due to diet restrictions. I am glad they change their menu every so often.
April 02, 2012 09:59AM
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Posts:3,416
Applebees IS shopped in the ny metro region, and has been for as long as I can remember, it's been with the same msc. You have to remember that there is multiple companies invovled. Applebees is a franchise, so a large franchise owner, such as the one in NY region, uses xyz msc, while a large franchise owner in California uses abc msc. Then corporate may use a different msc that does shops nationwide.

This applies to many restaurant companies, not just applebees. So you have the franchise owner doing shops and then you have the corporate office doing shops.

= + = + = + = + = + = + = + = + = + = + = + = + = + = + =
It's okay to be weird. The best people usually are.
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You can stay up all night...it doesn't mean you're going to get lucky!
April 02, 2012 10:26AM
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Posts:3,416
and the company that does them in NY is the same company that does the indian run casinos in NY

= + = + = + = + = + = + = + = + = + = + = + = + = + = + =
It's okay to be weird. The best people usually are.
==--==--==--==--==--==--==--==--==--==--==--==
You can stay up all night...it doesn't mean you're going to get lucky!
April 02, 2012 10:28AM
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Posts:608
I live close to the Indian reservation and have never seen a shop for them. Hmmmm.

I got an email offering me an extra lunch of dinner shop at Applebee's so I said yes.
April 11, 2012 10:34AM
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Posts:1,380
Applebees & Chili's - haven't found those here in AZ yet!

Just mentioned to my husband on Sunday that it's been a long time since he and I stopped at Chili's!

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Proud To Be A Soldier's Mom
April 11, 2012 11:00AM
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