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Mystery Shopping Discussion


spaztck
Posts:1,621
I get the Chilis in my area, but I have never seen an Applebee's shop. My sister is and IC for the same company, but lives in CA. She get's the Applebee's in her area, but has never seen a Chili's. I think it is funny.
April 11, 2012 11:02AM
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Irene_L.A.
Posts:7,870
I used to do Applebee's, but haven't seen it for a couple years (I live in CA).
I have never seen a Chili's, but would love to do it....maybe all locations are
not shopped.

Instead of singing the blues, I decided to write them....

"Duke Ellington"
April 11, 2012 11:15AM
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lbarlbar
Posts:458
I shop for a MSC that does some grocery stores but I see "notice to: Applebee shoppers" on their website. I am never offered these jobs even with a grade of 10 so I have to assume that it's my age. I hate getting older.
April 11, 2012 10:37PM
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57carol
Posts:1,548
lbarlbar Wrote:
-------------------------------------------------------
> I shop for a MSC that does some grocery stores but
> I see "notice to: Applebee shoppers" on their
> website. I am never offered these jobs even with
> a grade of 10 so I have to assume that it's my
> age. I hate getting older.


There is no age restriction at all for the MSP that shops Applebee's in my area. Lucky, you will find they get easier. Very lengthy at first, and seems redundant. But they will improve.
April 11, 2012 10:42PM
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KateH
Posts:426
What I hate with Applebee's and all the other fast food casual shops with this ms company, ie Famous Dave's, etc is that you have to get the manager's name. The funny thing is that they also do many fine dining shops and none of the clients requires the manager's name.

Chilli's in NY, PA and NJ is being done by a small company. I do not see the ms company in the list but it is listed on Jacob's post, the first post at the sticky. They are easy to do.
April 12, 2012 08:27PM
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Irene_L.A.
Posts:7,870
Chili's is not shopped on the West Coast by the small Co.

Instead of singing the blues, I decided to write them....

"Duke Ellington"
April 12, 2012 08:29PM
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shoppinalong
Posts:774
Ooooo.

I want to do an Applebee , they're right down the street from me, but I've never seen them on any MSC in these parts.

Got a restaurant for next week but not to eat at. Exit poll. I used to do them
for voting so it's okay with me.
April 13, 2012 12:23AM
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jbaetke
Posts:88
These are definitely shopped in the Erie, PA, area by a great company...Look for the guiding light smiling smiley
April 13, 2012 12:31AM
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shoppinalong
Posts:774
jbaetke Wrote:
-------------------------------------------------------
> These are definitely shopped in the Erie, PA, area
> by a great company...Look for the guiding light smiling smiley


You mean there's a MSC called "Lighthouse" ?

lololololol
heheheheheh
April 13, 2012 12:35AM
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cindy0614
Posts:185
I'm in Michigan and I shop Applebee's quite often. In fact they are bonused right now. Does anyone else get tired of shopping the same restaurants?
April 14, 2012 02:05AM
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lucky7s
Posts:598
My friend did not show up for lunch yesterday at Applebee's so I could not submit the shop. I did order for her but no she was a no show. drat
April 23, 2012 09:10AM
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Shop2LiveinFL
Posts:1,511
Does anyone know if Applebee's is shopped in South Florida? I am registered with several hospitality MSC's but I have not come across an Applebee's as of yet.

A bit off topic but does anyone know if they still offer their Weight Watchers menu? I haven't been there in years.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“The world is a book and those who do not travel read only one page.” – St. Augustine

“For my part, I travel not to go anywhere, but to go. I travel for travel’s sake. The great affair is to move.” – Robert Louis Stevenson

MSPA Silver Certified
Undercover Essentials Video Certified
April 24, 2012 04:33PM
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audrialyn30
Posts:765
Red Lobster
April 24, 2012 05:15PM
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sportofficial
Posts:224
If you like Applebees so much try to shop Applebees for some other company who would reimburse you much more for a lunch shop. Trust me, this one word MSC you got your Applebees from are VERY FINICKY, they have some rude editors and schedulers who would not shoulder responsibility when they make mistakes, and they do everything in their utmost to find reasons to deduct from your shop fee. For whatever client not just Applebees. Good luck anyways!
April 24, 2012 07:14PM
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Dan138
Posts:4
Can someone throw another hint out about this one word MSC? I'm lost! lol
July 06, 2012 11:55PM
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newyorkdan1
Posts:198
I do both Applebees and Chilis in NY. The Applebees are in NJ and Long Island but not NYC or Westchester-Rockland county that are a different franchise. Chilis are NY Metro area. These are done by two separate MSC's.
July 08, 2012 04:33PM
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techman01
Posts:2,622
i stopped doing the applebees in ny metro got tired of the food. Moved on to using other restaurants for my paid eating when im out there on the island.

= + = + = + = + = + = + = + = + = + = + = + = + =
The best way to predict the future is to create it.
July 08, 2012 05:03PM
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sethd85
Posts:480
Arch Stanton Wrote:
-------------------------------------------------------
> All the Applebees in NYC and the surrounding
> counties are not shopped. The franchise holder is
> Apple Metro of Westchester County. Owner's name is
> Zane Tankel who has been covered in the various
> media endlessly.
>
> Msc sales reps take notice !!!


Not true Arch. Ive done those shops recently.
July 08, 2012 10:49PM
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sethd85
Posts:480
MsJudi Wrote:
-------------------------------------------------------
> I've never seen Capital Grill, or not that I
> remember. Would love to find that one.
>
> AHA..after looking closely at Google for the
> restaurant, I figured it out.


I recently did one for them.
July 08, 2012 10:50PM
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57carol
Posts:1,548
I did Capital Grille too, a few months ago.
July 09, 2012 02:48AM
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vloglady
Posts:80
You mean you've done an Applebees in NYC? I've only done Long Island. was told they did not shop the NYC places.

Same company?



sethd85 Wrote:
-------------------------------------------------------
> Arch Stanton Wrote:
> --------------------------------------------------
> -----
> > All the Applebees in NYC and the surrounding
> > counties are not shopped. The franchise holder
> is
> > Apple Metro of Westchester County. Owner's name
> is
> > Zane Tankel who has been covered in the various
> > media endlessly.
> >
> > Msc sales reps take notice !!!
>
>
> Not true Arch. Ive done those shops recently.
July 09, 2012 08:27AM
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RMurp007
Posts:143
I sent Applebee's an email through their contact us link and received a reply that they do not use mystery shoppers in my area. Has anyone in Canada done them?
July 10, 2012 02:10PM
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nanabelle
Posts:1,101
I just hate how we can't tell which companies...don't you think they would want us to so they can get a varied amount of shoppers in their pool???
July 31, 2012 12:16PM
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AustinMom
Posts:7,774
nanabelle Wrote:
-------------------------------------------------------
> I just hate how we can't tell which
> companies...don't you think they would want us to
> so they can get a varied amount of shoppers in
> their pool???

No. I think if they wanted us to post the names of their clients on an internet site, they would tell us to do that rather than insisting that we sign a confidentiality agreement before disclosing their clients and locations to us. And, if you look at the job board portion of this forum, where the companies themselves post their job opportunities, how many post the name of their client?
July 31, 2012 01:57PM
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AlwaysAngie
Posts:971
samwise Wrote:
-------------------------------------------------------
> I know we all took the sacred oath about not
> revealing which MSC shops what accounts. Believe
> me, they all know.
>
> Figure it out. If you own a MSC and want to
> expand, how do you do it? Ans: You go after
> others' accounts. How do you know what they have?
> Easy. You join each MSC as a shopper and learn
> their account names, rates, frequencies, locations
> and everything else from their job boards.
>
> We are guarding a non-secret.
>
> So... where do I go for a Chile's shop? LOL


I'll disagree that many MSCs aren't willing to try to steal a client from another MSC, though if they hear the client isn't happy, they might offer their services.

However, you're right that the MSCs have access by being a shopper, too. Some MSC owners started out as shoppers. Most schedulers and editors started out as shoppers and have access to companies. Heck! Many schedulers and editors are still shoppers. But that doesn't mean they act as a spy for the MSC they schedule/edit for though.

If anyone is interested, they can always use a fake ID to sign up if their intention isn't good. There are so many ways around finding out who shops who if a company owner wants to know. I know of a scheduling company owner who's done just that along with other things. If people want to know, they'll find out so ICAs don't really prevent the competition from finding out.

That being said, I haven't seen Applebee's in my area ever. I don't know if they're shopped in WNY as I was signed up with over 200 companies and never saw a listing. Perhaps they're with someone that I'm not active with any longer by now? That's okay because getting a manager's name can be a PITA, especially since I really need glasses. LOL
July 31, 2012 06:29PM
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AlwaysAngie Wrote:
-------------------------------------------------------
> samwise Wrote:
> --------------------------------------------------
> -----
> > I know we all took the sacred oath about not
> > revealing which MSC shops what accounts.
> Believe
> > me, they all know.
> >
> > Figure it out. If you own a MSC and want to
> > expand, how do you do it? Ans: You go after
> > others' accounts. How do you know what they
> have?
> > Easy. You join each MSC as a shopper and
> learn
> > their account names, rates, frequencies,
> locations
> > and everything else from their job boards.
> >
> > We are guarding a non-secret.
> >
> > So... where do I go for a Chile's shop? LOL
>
>
> I'll disagree that many MSCs aren't willing to try
> to steal a client from another MSC, though if they
> hear the client isn't happy, they might offer
> their services.
>
> However, you're right that the MSCs have access by
> being a shopper, too. Some MSC owners started out
> as shoppers. Most schedulers and editors started
> out as shoppers and have access to companies.
> Heck! Many schedulers and editors are still
> shoppers. But that doesn't mean they act as a spy
> for the MSC they schedule/edit for though.
>
> If anyone is interested, they can always use a
> fake ID to sign up if their intention isn't good.
> There are so many ways around finding out who
> shops who if a company owner wants to know. I know
> of a scheduling company owner who's done just that
> along with other things. If people want to know,
> they'll find out so ICAs don't really prevent the
> competition from finding out.
>
> That being said, I haven't seen Applebee's in my
> area ever. I don't know if they're shopped in WNY
> as I was signed up with over 200 companies and
> never saw a listing. Perhaps they're with someone
> that I'm not active with any longer by now? That's
> okay because getting a manager's name can be a
> PITA, especially since I really need glasses. LOL


I am almost positive that the MS companies watch the scheduling of competitive companies to realign schedules to NOT coordinate. For example, if I find a nicely bonused shop in a rural town 100 miles from here, there are other bonused shops with a competitor company, but the dates are off just enough that I can not coordinate the shops from both companies into one route. It happens to me all the time.
September 11, 2013 03:22AM
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whiterosie
Posts:248
I find just the opposite. I plan which day I want to go to a remote place and then let the schedulers know. Most if them will reschedule the shops for me. When I told one the other day for a company I did not realize I had even signed up for that I would be happy to do his shop when I'm in rural California town next, he moved his shop three weeks and assigned it to me. I thought I might hear back from him a few days before the shop if no one else grabbed it but i guess he wasn't taking chances that my calendar would fill up--last trip was a 22-hour day with 13 shops starting at 5 am. I was surprised as I have never shopped for this company and he didn't know me from Adam.

On my last trip I had all three Arches MSCs needing the same place shopped on the same day for the same meal. I could only accommodate two but the third has already scheduled me for my next trip with a bonus. One of them changed the meal period so that I could do both. Fortunately, there was a completely different crew for lunch than there was for breakfast.

I just had the scheduler for one of SoCal's best hamburger joints offer me a few. I could only fit in two for this weekend on my road trips but again I didn't even have to ask.
September 11, 2013 02:33PM
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