That, Lisa, is what can make it agonizing! There's been a few times I've wandered the store without being able to find ANYONE... well, of course I eventually do, but it takes forever... then when I do, they ignore me, and breeze on by such that I can't read their tag.
Although, sometimes they breeze on by giving a pleasant greeting, but still too damned fast to read their tag. *sigh*. Sometimes I've called out to ask where something is, so they'll turn around and I can get a 2nd chance to read the damned tag!
It's amazing how often I can't find a single person that isn't at a register (or right in front of it, doing that thing where they seek out customers to ring up), or at/around the customer service desk, or greeting at the front door... none of which count, of course. Sometimes there's tons of them around that damned customer service desk! Then the others I find are on one of those lift-thingies or something like that ~ so they don't count, either!
The other thing that drives me nuts (and not just at Lowe's) is when they're wearing a coat/jacket of some kind that covers their tag. At Lowe's, I had been there what seemed like forever, and the third greet person was doing this. I reported it just like that, and the report was accepted and I was paid.
Then I was doing one of the hardware stores for MF. It REQUIRES a name... if they don't have tag or have it covered, you MUST ask. Which is really dumb. What normal customer would *do* that?! But... this had never been an issue at this particular store until this last time. The only two people in the store who I needed to report on, the cashier and the floor associate, both had their name tags covered with a coat. The other three employees I spotted all had clearly visible name tags.
Of course. Why not! *sigh*
I asked the floor guy if he was "Rodger". He said "No." And that was it! I stared at him a moment, and he FINALLY said his name was Matt. I said he looked like someone I'd met last week at a function while visiting my sister's church. He said that wouldn't be him. Then I realized I think he thought I was hitting on him. Oh, good grief!
The cashier... well, I could see a paw print on the tiny edge of her name tag that *was* showing. I mentioned that, thinking perhaps there was a greater design and she might pull her coat back to show me. Nope. I have some paw prints on my purse, and she mentioned that back. We then talked dogs just a moment while she finished up the transaction. So when I left, I just said, "And what was your name?" She said, and I introduced myself and said it was nice to have met her. (It actually was, so... )
I just wish they'd ALL wear clear, easy-to-read name tags. I also hate when the print is smeared or faded!
Practitioner of the Nerdly Arts.