Mystery Shopping Another MSC
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No way in hell would I do that for any MSC.
Equal rights for others does not mean fewer rights for you. It's not pie.
"I prefer someone who burns the flag and then wraps themselves up in the Constitution over someone who burns the Constitution and then wraps themselves up in the flag." -Molly Ivins
Never try to teach a pig to sing. It's a waste of your time and it really annoys the pig.
"I prefer someone who burns the flag and then wraps themselves up in the Constitution over someone who burns the Constitution and then wraps themselves up in the flag." -Molly Ivins
Never try to teach a pig to sing. It's a waste of your time and it really annoys the pig.
Wouldn't that be a violation of your ICA?
That's what I am thinking a big NO NO on the ICA. Boils down to - once you do the shops and reports how could they ever trust you to not do the same for other MSC about their company? Before you know it you are on every MSC's black list. I agree - I wouldn't touch that with a ten foot pole.
Unless this is an April Fool's Joke - and it sure sounds like one - what this company has asked for is not truly mystery shopping. The MSC wants proprietary information on competitor operations. If you are registered with these companies and have signed their ICA, we are talking major violation. I question the ethics of this company and if I knew who they were I would not consider continuing to work for them.
Is the company a MSPA member? If so, MSPA might be very interested in this.
Is the company a MSPA member? If so, MSPA might be very interested in this.
I'm guessing (hoping) that it was an April Fools joke.
There are reasons that a body stays in motion
At the moment only demons come to mind
At the moment only demons come to mind
Definite ICA violation and an April Fools gag....
While I can think of a dozen nefarious reasons for a MSC to ask you for this information, I cannot think of a single reason which would be considered reasonable or appropriate.
If a MSC is interested in how their "customer service" stacks up to others it can be done via a simple survey of their shoppers using language such as, "Compared to other companies you work with are we: A. more accessible, B. less accessible, C. About the same." I have actually seen surveys of this nature and at no time did they ask for the names of other companies.
OTOH, if the MSC is trying to gather intel on their competitors with an eye toward acquiring the company or poaching their clients there are a variety of methods available to them. An employee could check out company websites for industries served and job boards for fee information.
History shows that those who have been quite willing to break a confidence for monetary gain also have found the recipients of the information quite willing to reciprocate by severing all ties with the turncoat. And just how much is 30 pieces of silver in 2014 dollars? Seems like it should be a lot more than $50.
If a MSC is interested in how their "customer service" stacks up to others it can be done via a simple survey of their shoppers using language such as, "Compared to other companies you work with are we: A. more accessible, B. less accessible, C. About the same." I have actually seen surveys of this nature and at no time did they ask for the names of other companies.
OTOH, if the MSC is trying to gather intel on their competitors with an eye toward acquiring the company or poaching their clients there are a variety of methods available to them. An employee could check out company websites for industries served and job boards for fee information.
History shows that those who have been quite willing to break a confidence for monetary gain also have found the recipients of the information quite willing to reciprocate by severing all ties with the turncoat. And just how much is 30 pieces of silver in 2014 dollars? Seems like it should be a lot more than $50.
Equal rights for others does not mean fewer rights for you. It's not pie.
"I prefer someone who burns the flag and then wraps themselves up in the Constitution over someone who burns the Constitution and then wraps themselves up in the flag." -Molly Ivins
Never try to teach a pig to sing. It's a waste of your time and it really annoys the pig.
"I prefer someone who burns the flag and then wraps themselves up in the Constitution over someone who burns the Constitution and then wraps themselves up in the flag." -Molly Ivins
Never try to teach a pig to sing. It's a waste of your time and it really annoys the pig.
I would not do it, no way, no how...
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What you get by achieving your goals is not as important as what you become by achieving your goals. -Henry David Thoreau
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Real generosity is doing something nice for someone who will never find out. -Frank Clark
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What you get by achieving your goals is not as important as what you become by achieving your goals. -Henry David Thoreau
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Real generosity is doing something nice for someone who will never find out. -Frank Clark
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I don't have anymore details yet. I did reply asking for more information. Since they are not asking for the MSC's client names, are we actually breaking any ICA violations? And they are not asking for a list of MSC names. They already have the names and are asking shoppers who are already registered with them to provide this information. It almost seems like market research but they are too lazy to do it themselves.
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“I'm the one that's got to die when it's time for me to die, so let me live my life the way I want to.”
~ Jimi Hendrix
“The fear of death follows from the fear of life. A man who lives fully is prepared to die at any time.” ~ Mark Twain
“To the well-organized mind, death is but the next great adventure.” ~ J.K. Rowling, Harry Potter and the Sorcerer's Stone
“I'm the one that's got to die when it's time for me to die, so let me live my life the way I want to.”
~ Jimi Hendrix
“The fear of death follows from the fear of life. A man who lives fully is prepared to die at any time.” ~ Mark Twain
“To the well-organized mind, death is but the next great adventure.” ~ J.K. Rowling, Harry Potter and the Sorcerer's Stone
They are asking what the reports are like. Reports are proprietary. Their laziness does not justify asking their vendors to violate contractual agreements with other MSCs.
I was really hoping you were posting again to tell us it was an April Fool's joke.
I was really hoping you were posting again to tell us it was an April Fool's joke.
Equal rights for others does not mean fewer rights for you. It's not pie.
"I prefer someone who burns the flag and then wraps themselves up in the Constitution over someone who burns the Constitution and then wraps themselves up in the flag." -Molly Ivins
Never try to teach a pig to sing. It's a waste of your time and it really annoys the pig.
"I prefer someone who burns the flag and then wraps themselves up in the Constitution over someone who burns the Constitution and then wraps themselves up in the flag." -Molly Ivins
Never try to teach a pig to sing. It's a waste of your time and it really annoys the pig.
I hope that you will report this MSC to the MSPA and follow-up to see what action they take. What they are asking you to do involves several sorts of proprietray information that are almost certainly all covered my ICAs.
If you do not wish to pursue this with MSPA, please name the MSC so that someone else can do so!
This would be a great test of the MSPA's willingness to po;ice member behavior that violates their membership norms.
If you do not wish to pursue this with MSPA, please name the MSC so that someone else can do so!
This would be a great test of the MSPA's willingness to po;ice member behavior that violates their membership norms.
Based in MD, near DC
Shopping from the Carolinas to New York
Have video cam; will travel
Poor customer service? Don't get mad; get video.
Shopping from the Carolinas to New York
Have video cam; will travel
Poor customer service? Don't get mad; get video.
My stomach became queasy as I read your initial post and was relieved when I saw eveb's suggestion that it was an April Fool's joke. This, in my opinion, closely relates to gypsymonkey's thread on ethics. The MSC's request is the epitome of unethical behavior. Even more disturbing, to me, is them soliciting a shopper to aid and abet them. Ay yi yi yi yi! (sp?)
(heart)
(heart)
I intend to live forever. So far, so good.
Totally unethical to ask a shopper to do any of that. They have not looked far enough ahead to see that if a shopper would do that FOR them, they would also do it TO them.
Divulging proprietary information to anyone would be an open invitation to a lawsuit...and believe me, MSP's take issues like this VERY seriously.
Divulging proprietary information to anyone would be an open invitation to a lawsuit...and believe me, MSP's take issues like this VERY seriously.
Joan Gingras
Senior Project Director~BarStoolie Mystery Shopping
Barstoolie@insideevaluators.com
Senior Project Director~BarStoolie Mystery Shopping
Barstoolie@insideevaluators.com
walesmaven Wrote:
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> If you do not wish to pursue this with MSPA,
> please name the MSC so that someone else can do
> so!
Ok, I'll go ahead and name the MSC. It is called HAFD.
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HAPPY APRIL FOOL'S DAY! And the winner is eveb for being the first one to guess it correctly. I was going to wait to almost midnight for "the big reveal" but you guys were sure getting worked up about the subject.
Edited 1 time(s). Last edit at 04/01/2014 11:32PM by Shop2LiveinFL.
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> If you do not wish to pursue this with MSPA,
> please name the MSC so that someone else can do
> so!
Ok, I'll go ahead and name the MSC. It is called HAFD.
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HAPPY APRIL FOOL'S DAY! And the winner is eveb for being the first one to guess it correctly. I was going to wait to almost midnight for "the big reveal" but you guys were sure getting worked up about the subject.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“I'm the one that's got to die when it's time for me to die, so let me live my life the way I want to.”
~ Jimi Hendrix
“The fear of death follows from the fear of life. A man who lives fully is prepared to die at any time.” ~ Mark Twain
“To the well-organized mind, death is but the next great adventure.” ~ J.K. Rowling, Harry Potter and the Sorcerer's Stone
“I'm the one that's got to die when it's time for me to die, so let me live my life the way I want to.”
~ Jimi Hendrix
“The fear of death follows from the fear of life. A man who lives fully is prepared to die at any time.” ~ Mark Twain
“To the well-organized mind, death is but the next great adventure.” ~ J.K. Rowling, Harry Potter and the Sorcerer's Stone
Edited 1 time(s). Last edit at 04/01/2014 11:32PM by Shop2LiveinFL.
Shop - that was good....really good!!! Had me worked up there for awhile - I had already formulated my reply before I got to the end of the thread!!!
!!!!!!
!!!!!!!!
!!!!!!
!!!!!!!!
Happy April Fool's Day to you, too. S2L....
Not my circus - Not my monkeys @(*.*)@
~Polish Proverb~
~Polish Proverb~
YEA!!!! I'm a winner!!
Okay, what did I win?
Okay, what did I win?
@ eveb ~ Our admiration!
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“I'm the one that's got to die when it's time for me to die, so let me live my life the way I want to.”
~ Jimi Hendrix
“The fear of death follows from the fear of life. A man who lives fully is prepared to die at any time.” ~ Mark Twain
“To the well-organized mind, death is but the next great adventure.” ~ J.K. Rowling, Harry Potter and the Sorcerer's Stone
“I'm the one that's got to die when it's time for me to die, so let me live my life the way I want to.”
~ Jimi Hendrix
“The fear of death follows from the fear of life. A man who lives fully is prepared to die at any time.” ~ Mark Twain
“To the well-organized mind, death is but the next great adventure.” ~ J.K. Rowling, Harry Potter and the Sorcerer's Stone
Sorry. I am NOT amused.
Based in MD, near DC
Shopping from the Carolinas to New York
Have video cam; will travel
Poor customer service? Don't get mad; get video.
Shopping from the Carolinas to New York
Have video cam; will travel
Poor customer service? Don't get mad; get video.
I thought the brothel AF joke was pretty funny, especially that Arch ended it and then edited the original post to make it clear that it was a
GOTCHA! Happy April Fool's!
I would vote for editing the original post to show that it is a joke now that the prank has been announced.
GOTCHA! Happy April Fool's!
I would vote for editing the original post to show that it is a joke now that the prank has been announced.
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