N-TownShopper Wrote:
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> Barb Harris from Kern/KSS is the one scheduler I
> repeatedly have issues with when I deal with her.
>
> First there was a question I had regarding payment
> on my first Kinesis shop. I had to contact her
> multiple times for 2 weeks before she finally got
> back to me and took care of things, then acted
> like I was a fool for bugging her so much about
> it.
> Next I applied for another Kinesis shop. By the
> time she approved it, I had already booked the day
> I was going to perform it. So rather than confirm
> my acceptance of the shop on Kern's site, I went
> on Kinesis' site and declined the shop. I figured
> since I never even confirmed it, no harm no foul,
> right? Wrong. She issued me a flake citation. I
> didn't think you could get those unless you
> canceled less than 24 hours in advance or didnt do
> the shop at all.
>
> many better scheduling
> companies out there...To be honest, in my experience none of the Kern
> schedulers are very good, but most are mediocre at
> best or incompetent at worst. None are outright
> nasty like Barb. I kinda wonder why MSCs use Kern
> at all when there are so
Sigh..... politics.