Server Failure During Report

I just completed a lengthy report and attempted to save my form before adding in photos. I got an error that said, "503 Service Unavailable. No server available to handle your request." I couldn't even save my work. I did manage to copy all the narrative into a Word document before I all went to Hades but now I have to spend another 20 minutes doing the checklist again because the MSCs server went down. I can surf to any other site, so its not me. What would you do?

Mystery Shopper since 1998; Author of Make Money Mystery Shopping available on Amazon in the Kindle Store.

Create an Account or Log In

Membership is free. Simply choose your username, type in your email address, and choose a password. You immediately get full access to the forum.

More About Reports

Same thing I have always had to do in the past . . . try, try again. Good thinking to save your narrative in Word so all is not lost. Usually I prepare the narratives in Word for 'iffy' sites without even having the report open. Then once I'm ready to slap in the narratives I can have the report open as little time as possible and therefore with minimal vulnerability.

Sassie was down earlier this afternoon...but came back on in less than 30 minutes.

Thank goodness you managed to save everything. When I first started, I lost an entire EPMS report. Ever since then, I do everything in word and then cut and paste. Sorry you got stuck re-inputting everything though.

Over the last few weeks, I have found Explorer to be more vulnerable to server glitches than Firefox.

Uggg...frustrating. I agree, you just have to fill it out again. I was doing my reports last week and had one finished and went to click on the spell check before I saved the report and I knocked my mouse off the desk and it closed my window on the landing...I had to start all over again!!

I save several times while entering the checklist. Then I create the narrative in WORD and cut and paste it into the report. Save once more, then add photos and submit. Save early;save often!

Based in MD, near DC
Shopping from the Carolinas to New York
Have video cam; will travel

Poor customer service? Don't get mad; get video.

Sorry, only registered users may post in this forum.

Click here to login

Server Failure During Report

Create an Account or Log In

Official List of Mystery Shopping Companies

Mystery Shopper Magazine