Love the answer "I don't know"

Had a shop recently that I had to ask the employee if the product had added sugar, dairy and the calorie count. She looked at me and said "I don't know". OK--where do I go from there??? She did look at that packaging and the nutritional guide and gave me some answers. I just had to swallow the laughter as I finished the transaction.

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"I don't know" is the appropriate response when one doesn't actually know. I find it preferable to a line of BS.

I think a more appropriate response would be "I don't know, but I will find out the answer for you."

There are two types of people in this world: Those who can extrapolate from incomplete data.

I know which shop that is and I had the same answer. I counted it as incorrect as it was different than the guidelines give for correct answers (about 250 calories or less, no added sugar, and no dairy). I find that none of the stores I completed for this shop knew the answers to the questions so I think it is their training that is lacking.

Edited to add that there is a required short narrative at the end of the form on these shops. I marked mine as not correct and explained in the narrative what the story really was.

Shopping across Indiana but mostly around Indianapolis.

Edited 1 time(s). Last edit at 07/30/2014 08:47PM by lbw1000.

i dont know about this.

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There are no stupid questions, but there are a lot of inquisitive idiots
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When you try to please everybody, you end up pleasing nobody

I usually reserve it for a follow-up question from an editor for something that wasn't asked for in the original report.

Example A:

Editor: "Why is the sky blue?"
Me: "I don't know."

Edited 1 time(s). Last edit at 07/30/2014 08:05PM by sportsed1.

When I worked at the major hotel, they told us, "If a customer asks you a question and you don't know the answer, then you OWN the problem until you get it an answer and get it solved"

One would hope that if the question was required then the employee would have had some training on properly answering. Unfortunately in todays world employees are trained poorly if at all.

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Love the answer "I don't know"

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