Before I get too upset, I would like your thoughts on this scenario. I did a series of four shops one day in a remote area. There was a wild fire in that area and I had to get creative in getting from one shop to the next. There was zero internet access or phone access. What should have taken me 4-6 hours took more like 10-12.
When I arrived home after midnight, we did not have internet access either. Early the next morning electricity and internet were restored and I started entering reports. I got one or two done and everything went down again. I emailed the scheduler from my phone which was still working. Since the reports were mostly long narratives, I could not do them from my phone.
As soon as I could (within the next couple of hours due to having to wait for the places to open), I went into town and got the remaining shops done except for the last one, which was about half done before I lost internet access again. I tried a third hotspot and could not get on.
In the meantime, I got a nasty email from the reviewer that the final report must be done IMMEDIATELY. I got it done from my fourth internet spot of the day but it was early afternoon by this point. I emailed him back and apologized for the delay, explaining what had happened.
Now they are not wanting to pay for any of the shops because they were "late." I cannot remember now if the first two were late or not, but if so, the first one would have only been late by maybe ten minutes. I have no doubt whatsoever the reports were used. They were excellent reports as I went the extra mile due to having issues. There was no indication they were being reshopped.
I've done these shops many times as have other shoppers. I know I'm not the only one who has had issues, mostly related to the remoteness, because some shoppers have sent emails "reply to all" by error.
If I gave you the name of the nasty reviewer, a good many of you would know exactly who I'm talking about as there have been other threads where he has been mentioned by name.
I feel that if they were not going to pay me, then they should not have demanded the report be finished. Rather they should have cancelled the shop. To do otherwise is fraud as far as I am concerned.
What are your thoughts?