I need some advice please....

I accepted a shop from a MSC, it is a shop where the requirements include that I speak a language that I do not speak, the scheduler stated that I don't need to speak that language, they have changed the requirements. Okay, I'll do the shop can you send me an email stating that you have changed the requirement? Scheduler says you don't need it, I think I do as a back up. What do you all think about this?

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Motivation increases when we assume large responsibilities with a short deadline.

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Just email and confirm that it is not needed. "Are you sure I don't need to speak Spanish to perform this shop?"

Then you'll have your email as proof if need be.

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Plan the work. Work the plan.

BBird0701 Wrote:
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> Just email and confirm that it is not needed. "Are
> you sure I don't need to speak Spanish to perform
> this shop?"
>
> Then you'll have your email as proof if need be.

I asked for an email and the scheduler seemed insulted. I explained that since the guidelines said that I need to speak the language I need written verification that this requirement has been waived. He seemed irritated.

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Motivation increases when we assume large responsibilities with a short deadline.

What I mean is, this conversation happened over the phone, right? So now that the phone call is over, email the scheduler and say "I just read over the guidelines again. Are you sure I don't need to speak Spanish to perform this shop?"

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Plan the work. Work the plan.

I agree with BBird. For your sake, put everything in writing.

BBird0701 Wrote:
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> What I mean is, this conversation happened over
> the phone, right? So now that the phone call is
> over, email the scheduler and say "I just read
> over the guidelines again. Are you sure I don't
> need to speak Spanish to perform this shop?"

Oh, okay got it! LOL Spanish is not even close to the language :-)

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Motivation increases when we assume large responsibilities with a short deadline.

pammie8223 Wrote:
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> Oh, okay got it! LOL Spanish is not even close to
> the language :-)

I took a guess, as a lot of shops are now requiring them.

I would email him and ask again, and get it in writing. So what if he's annoyed. It's part of his job. If your shop gets rejected, he doesn't get paid either. You'd think he'd have a vested interest in clarifying things for you.

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Plan the work. Work the plan.

Take a stand for yourself and don't let the scheduler push you around like that. You did the right thing by requesting written confirmation.

Things like this happened to me in the past. My example was a shop that listed two people required, but I got permission from the scheduler to perform it solo. Got email documentation confirming this and guess what happened?! The editor calls me requesting clarification because she read my report and saw a red flag in my report; I went alone.

Though this would likely get resolved anyways by playing phone tag (or email tag) with the scheduler to get things straightened out, I saved myself the time (and possibly migraine) by having this clarification documented already.

So again, get confirmation when you get permission from the MSC to deviate from the client guidelines.

Shopping the Greater Denver Area, Colorado Springs and in-between in Colorado. 33 year old male and willing to travel!

Agreed with everything I read here. It would be a waste of time to conduct a shop only to have it rejected because the client's guidelines weren't upheld by the MSC... Get clarification whenever you are in doubt, no matter how annoying you think you *may* think you are being.

Silver Certified ~ Shopping all of Toronto and beyond

I once got called to do an urgent, overdue bar+dinner shop. No kids allowed. My husband had just deployed and I'd just given birth about three weeks before, so I said no, sorry, can't, and I can't have alcohol right now anyway. They called back the next day saying "Hey, it's okay if you take your daughter, so long as you still bring a guest. And you don't have to drink the alcohol, just order it."

I agreed and asked for written confirmation of that. Glad I did because my shop got challenged for not following the guidelines, because I'd brought my baby. I didn't mention my daughter once in my report, so I'm still not sure how that happened, but glad I had the email detailing the variances I'd received to do the shop.

When in doubt, get it in writing!

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Plan the work. Work the plan.

How about emailing the scheduler as Bbird said, but since he was already offended by the suggestion that you needed it in writing, instead of just asking if he's sure it's okay say something like:

As per our telephone conversation on 9/24/2014, I will perform the shop on xx/xx/xxxx and I understand that I am not required to speak Aramaic. Thank you for contacting me; I appreciate the opportunity. Are there any other changes to the posted guidelines that I need to know about?

Your email should elicit a response, and you will have confirmed the language question without causing him to bristle. Some people are just easily offended.

There are two types of people in this world: Those who can extrapolate from incomplete data.

Thank you all for the moral support and advice, I stuck to my guns and received an email confirming the conversation. I appreciate all of the help.

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Motivation increases when we assume large responsibilities with a short deadline.

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I need some advice please....

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