stilllearning Wrote:
-------------------------------------------------------
> From my experience in retail, usually, the "old
> timer" has a 'strong' personality and the manager
> is sometimes afraid of her/him. For this reason,
> the manager finds it in his/her best interests to
> ignore the behavior/misbehavior and that is why
> the "old timer" is allowed to do what they feel
> like doing or to not do what they don't feel like
> doing.
>
> Enter mystery shopper...
>
> (heart)
I can imagine that he went to talk to her and she said:
"WHAT!!! ME?? IGNORE A CUSTOMER??? NEVER!!" (rolls eyes
)