Well, I went off to do a heavily bonused mattress shop today. When I entered the store there was only one salesperson who was occupied with an older couple making a selection and purchase. So I browsed around and finally sat down on one of the mattresses to wait. There was another employee in the store, very casually dressed in shorts/T-shirt. He came over to talk to me as the salesperson kept assisting the couple. The casually dressed guy gave me a rundown on the mattresses, had me try them out, was extremely knowledgeable about the product/company, etc., etc. etc. Something made me ask him if he was not in sales and sure enough, he said he worked in the warehouse. So after spending 40 min. in the store and the salesperson still working with the couple, I asked him for a quote and business card. He gave me a quote, the manager's business card and his own name and I left.

How would you write up the report? The guy actually did a great job and the only thing he did not do was that silly Strength Resistance Test. I would have bought from him.

plmccut Wrote:
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> Well, I went off to do a heavily bonused mattress
> shop today. When I entered the store there was
> only one salesperson who was occupied with an
> older couple making a selection and purchase. So
> I browsed around and finally sat down on one of
> the mattresses to wait. There was another employee
> in the store, very casually dressed in
> shorts/T-shirt. He came over to talk to me as the
> salesperson kept assisting the couple. The
> casually dressed guy gave me a rundown on the
> mattresses, had me try them out, was extremely
> knowledgeable about the product/company, etc.,
> etc. etc. Something made me ask him if he was not
> in sales and sure enough, he said he worked in the
> warehouse. So after spending 40 min. in the store
> and the salesperson still working with the couple,
> I asked him for a quote and business card. He
> gave me a quote, the manager's business card and
> his own name and I left.
>
> How would you write up the report? The guy
> actually did a great job and the only thing he did
> not do was that silly Strength Resistance Test. I
> would have bought from him.




I would write it up just as it happened. I don't think that you are required to wait over 30 minutes for a sales representative in most cases.

Write it as it occurred. Who knows, you might get the warehouse guy notice that he deserves.

I love this! He definitely deserves recognition, particularly since it wasn't his job and he could have easily remained hidden in the back. If there is a place in the report for you to report subjectively (I hope) that you would have bought a mattress from this gentleman, so much the better! I love employees like this!

(heart)

Unfortunately back in the real world the msp and client may say that because you did not receive help from an actual salesperson your shop is invalid and will not be paid. I hope for your sack and for the person who did help you this is not the case.

I had an odd experience on a mattress shop a while back. The salesperson and I were just getting started looking at different mattresses when another person came and told him a couple was asking for him. He excused himself and told me he would be right back. I saw him showing a mattress to the couple (who I guess had been in earlier) and after waiting about 15 minutes I left. I wrote up the report just as it happened and did get paid.

how much do you guys hold out for this shop? I have done a few in the past, but $25 doesn't seem like quite enough for me.

They are grabbed fast here at $25 and I have never seen them bonused. I do them for $25 and find them worth it for me. A different MSC has the same client and pays only $12. The $12 shops also seem to get done here without bonuses........although not by me.

WOW i would never do for $12!!!

I have done them for as much as 40...but 25 is ok.

Liz

I think you have to actually speak to the "salesman" and obtain his business card.

I don't think the warehouse employee will qualify.

The reason? They want to know how the salesperson is doing, regarding sales techniques, closing and presentation.

I would explain what happened.

This looks like a re-shop to me.

SunnyDays2 Wrote:
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> I think you have to actually speak to the
> "salesman" and obtain his business card.
>
> I don't think the warehouse employee will qualify.
>
>
> The reason? They want to know how the salesperson
> is doing, regarding sales techniques, closing and
> presentation.
>
> I would explain what happened.
>
> This looks like a re-shop to me.

My opinion is the other employee acted as a salesman...even dressed as he was if someone came over to me and gave me a sales presentation I would go for it. I doubt I would have asked him if he really was a salesman. I would have assumed they all help each other in this store and that is the way it goes...dressed the way he is because they needed help in the warehouse or whatever.

Liz

I have seen them as high as $50 in my neck of the woods. And picked one up once.

Well, after emailing my scheduler I was told to write it up as it happened. And I did have the opportunity to express the fact that I would have bought from my warehouse guy. The only thing he did not do is the SRT so I gave him kudos except for that. I did ask the fellow (after I found out he was not a salesperson) why he did not go into sales because I thought he was helping me as well as a salesman and his answer was that the salespeople have to wear a tie. And I'm sure I will get paid.

BTW, the shop was about 70 miles from me and the pay was $75. Before I left I was offered a $30 Papa pizza shop so all in all not a bad day for doing only 2 shops. And the reports were not all that hard to do either.

On one mattress shop the salesman is also required to lay on the bed with you. I didn't know they were trained to do that and I walloped him hard with my purse as a natural reaction. Considering the weight of my purse and where he got hit he might have found himself singing soprano for the rest of the day.

I've done a handful of mattress shops, and on mine, it said right in the guidelines to expect the salesperson to lie on the bed with you.

However, the only one who did, was a female salesperson. The dudes never did. Maybe they'd had you as a previous customer.

They wouldn't have been one of my customers but an acquaintance of mine is a whole 'notha story....

Cettie Wrote:
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> On one mattress shop the salesman is also required
> to lay on the bed with you. I didn't know they
> were trained to do that and I walloped him hard
> with my purse as a natural reaction. Considering
> the weight of my purse and where he got hit he
> might have found himself singing soprano for the
> rest of the day.

I wonder if plmcut's warehouse guy used to be a salesperson and after getting hit by a few heavy purses decided it was safer in the warehouse where he gets a guarenteed paycheck and does not need any women choking him with his tie. He may have been reluctant to give plmcut his real reason!!!

Now I gotta do one of these shops just to see if I can get the salesperson to spoon with me. I once got a car salesman to sing the Chiquita banana song for me.

privately email the scheduler and explain the situation.

And yes, I agree, the employee that was NOT a salesperson DESERVES the bonus!!!! and, kudos!

ON my first car shop the salesman told me that the trunk of an Altima was large enough for two bodies if they were cut in half. Almost told him that he failed the shop, but I really wanted that double fee so I hung in there a little longer. Turned out that he was an ex-cop and he worked on a case like that as his last case. So I overlooked it.

I did one of those for $12 myself. The reason that people do them is the MSC that has the $12 mattress shops also has the fancy steakhouse restaurants. The unwritten way to up your chances of getting the fine dining is to do the mattress shop (even one of them does the job) to show you do not flake and you can write legibly.

I keep trying to pick up these jobs, but someone's always grabbing them before me.