So essentially you want a short cut.
Roxie Wrote:
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> I am a relatively new shopper, (less than a year
> of part time shopping) and I remember what my
> first few assignments were like, not having a clue
> about what I was doing. April's piece would have
> really helped me then. I have taken it and
> highlighted, by placing quotes (it was the easiest
> thing I could think of) around the things MSCs are
> looking for, service, upselling, suggestive
> selling, management presence, etc. It is even
> helpful for other kinds of shops because it shows
> the level of detail we need to be observing.
> We've all seen some samples from editors showing
> how poor some submissions are. New shoppers
> honestly don't know. April's sample would also be
> helpful in discouraging someone who may have had
> no idea what an evaluation was supposed to look
> like, errors aside.
>
> SOLDBYAPRIL Wrote:
> --------------------------------------------------
> -----
> >
> >
> >
> >
> > I called the restaurant to clarify where they
> were
> > located and hours of operation. Tiffany
> answered
> > the phone before "on the second ring." "She
> provided
> > me with the name and the location of the
> > restaurant in her greeting." I asked about the
> > hours, and she answered my questions "friendly
> and
> > professionally". She said that they were open
> until
> > 11:00 that night. She "asked could she set up
> > reservations."
> > Taylor "opened the door" for us as we
> approached.
> >" We were greeted" as we walked into the
> restaurant
> > and approached the hostess desk, by Gary. He
> > asked how many were in our party. I said there
> > were two. He showed us to our table and
> "pulled
> > out the chairs for us to be seated." Gary
> "placed
> > the menus" down in front of us before we sat
> down.
> > He poured water in our glass and said that our
> > server would be with us shortly.
> > Synthia arrived and greeted us. She "mentioned
> a
> > few featured items." "She suggested a couple of
> > starters" and then asked if we needed a couple
> > minutes to look over the menu. When we said
> yes,
> > she asked if we would like order our drinks.
> > Synthia "made a few suggestions" from the list
> of
> > wines. We then placed our drink orders. She
> > reassured the time we would be back with our
> > drinks.
> > Synthia brought our drinks shortly after and
> then
> > "asked if she could start us out with an
> appetizer."
> > She "described the Seafood Gumbo and the
> Grilled
> > Filet of Salmon Florentine." We placed the
> order
> > for order placed our order, and Synthia
> "repeated
> > our order" before leaving and assured us of the
> > time our appetizer would be out.
> > Synthia "delivered our appetizers in a timely
> > manner." She also "refilled our water and
> engaged
> > in conversation." She "asked if we needed
> anything"
> > else and left the table. She "checked on us"
> to
> > make sure the appetizer meet our expectations
> and
> > assured us of the time our entrée would be out.
>
> > Synthia "delivered our entrées were as we were
> > finishing the appetizer." They were correct,
> and
> > she "quickly checked back" to make sure we had
> > everything we needed. After that, she did
> stopped
> > to "check on us, and made sure our beverages
> and
> > water was full."
> > Synthia brought a display of assortment of
> > desserts. "She asked if we were interested in
> > dessert." She described each one and "suggested
> her
> > favorite." We ordered dessert and Synthia asked
> "if
> > we would like coffee" with our dessert
> > Synthia quickly brought the coffee and dessert,
> > with two spoons. "She also presented the check"
> at
> > that time. She "told us to take our time" and
> that
> > he would get it when we were ready. After
> Synthia
> > picked up our payment, she "promptly processed"
> it.
> > She brought the receipts and "thanked us" for
> > visiting. Synthia was "polite and
> professional"ly.
> >
> > We saw the "manager walk through the restaurant
> > consistently" during our meal. He briefly
> "stopped
> > by our table and asked how we were." The
> manager
> > then continued on to other tables in our area.
> "He
> > seemed professional, but not very personable."
> > "The Spinach and Crab Dip was delivered in a
> baked
> > bread bowl. It was hot, as expected. The dip
> was
> > creamy and cheesy, and it included large, tasty
> > pieces of crab.
> > The Grilled Salmon was slightly crisp on the
> > outside and silky inside. It was delicious. A
> > delicious sauce was placed around the edge of
> the
> > plate and when mixed with the vegetables and
> the
> > fish, made for an excellent dish."
> >
> >