Have you ever shopped several companies for the same type of shop and accidentally used the same scenario for that shop that was previously shopped with another company? They usually encourage you to change scenarios.

Yes. It was a shop with the same MSP and I used last month's scenario. Luckily (for me) timings, friendliness and presentation skills were what was being evaluated, not knowledge of the specific product. The different scenarios are primarily to keep shoppers from being spotted too easily. I got the phone call, "Why did you ask about _____ instead of ____?" My response was, "Brain death?" She laughed, we were fine. I had done two shops the day before and one the same day and used the correct choices of scenarios.

I had recently shopped several banks where the scenero was the same. I then got mixed up and actually shopped the wrong scenero on the last shop. The scheduler was nice about it. However, I had to do the job over again. Lucky for me it was not a long questionnaire.