Any suggestions for getting a name of an employee when you call a store before a shop.....you have to ask a HEY A MYSTERY SHOPPER IS COMING question.....and then if they didn't give their name (or you couldn't understand)...you have to ask their name.....now if they were only suspicious a mystery shopper was coming....they now know for sure.....I used to skip the months that required a call asking this question....
How would you ask their name without sounding suspicious in this case?
(I don't want to list the actual question here..but if you've done these shops...you know the type)