Service Performance Group is on the list I am looking at! I have overlooked some MS companies in the list before, too. When this happened, I added them on my own, sometimes, only to discover that they had already been there previously, after all. That gave the same company two (or more) listings. This confused me as to which one I should use for the next entry for that company. I decided that if I aways add the new data to the first entry in line, I should not go wrong. If I'm looking up info for a shop I already added, I check the first listing first, all the way down the line until I find it or it's not there.
Here is another pointer. If you do not find a shop you KNOW you entered, check under A Closer Look! Since this is the first listing and a default by design, if you fail to enter the companies name, it always ends up under A Closer Look.
Yes, it can be intimidating at first, but as with any business, you need to apply yourself. Take a couple of deep breaths, work on it every chance you get, take a lot of breaks until you become focused and "in the groove." Once that happens, get as much finished as you can during the focused set. You will eventually find it easier as you go along.
Christina J. Baley