Do you tell the server if you find a hair in your food?

If I see or get anything in my food I do not return. Same thing happens if the service is poor.

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As this thread is quickly becoming the topic of gross things in food, I once found someones gum in my popcorn at the movies. Unfortunately I found it the bad way. Took me years before I could eat popcorn again.

As for the original post, I once had a manager comp my entire check because the timings were off. We received our salads and entrees 30 seconds apart. My husband immediately thought Yea - Do over since it was a very well known upscale chain restaurant. The scheduler said no, write it up as it happened, receipt or not. (We still had the bar receipt.) Management needs to know how all situations are handled.

~~*~~*~~*~~ kal ~~*~~*~~*~~
Everyone has a photographic memory. Some just forget to load the film.

I have been comped a meal and paid by the MSC.

I was recently comped a meal, not a MS, because the server noticed that I did not eat much of my food and informed the manager. The manager came over to see why. I did not complain as I did eat the salad and sides, just not the steak. It was too tough to chew. The first one was cold, this was the second. That was Outback. I have never seen that up for a shop, but it could be a MSC that I am not signed up with. Anyone know if it is shopped?

@LisaSTL wrote:

Lexxycon, if you hadn't already become one of my favorite posters, that one would have sealed the deal

Thank you! That made my day, even in light of the gross topic.

Where are we going... and why are we in a hand basket?

Getting back to the OP, I will not eat anything improperly cooked and I would definitely tell the server if there was a hair in my food. Doing so is acting like a normal customer. Years ago I was served chicken tenders that were so overcooked that they could not be chewed (without possibly breaking a tooth) or cut with a knife. They re-made the tenders, the manager apologized and all was okay.....until the report. I was banned by the MS company for shopping at that restaurant for one year because I had mentioned the problem to the server and I was memorable. I asked the MS company what was in it for me to not eat dinner, yet write a report for which they would be paid. I received no answer to that question. Flash forward: 3 months later they were having trouble getting that location filled and called me and asked if I would take the shop. I reminded them i was "memorable." They had the nerve to suggest I wear a wig or a hat to change my look. Not!

I did a burger shop one time. Allowed to bring guests. My guest had a piece of broken glass in his cajun fries. I documented it, photographed the piece of glass alongside a quarter so that size could be communicated.

I got a call from the MSC telling me to change my report because the foreign object was not found in MY food, and I was only supposed to report on my food.

WOW! Do they want the truth or not? It may not have been my food, but it certainly was part of my experience.

I had a similar thing happen while eating an apple fritter (not a shop). There was a fly baked into it. I returned it after of course having had a bite of it. needless to say, I can never go back there as it ruined me forever on apple fritters!

The first time I ordered a dog at a AFive Guys there was hair in it. I showed it the employee and they made me a new one. Since I didn'r make a big deal out of it the manger brought me out a $25 gift card for my troubles. I put all this in the report, got paid. Gave the gift car to my parents so they could go for lunch.
Around Christmastime, not on a shop I was having drinks at a bar with my daughter. I felt a piece of ice go up through the straw yet it never melted in my mouth. I spat it out and it was a shard of glass. My next meal there is comped.

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Do you tell the server if you find a hair in your food?

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