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My Sassie Rover app went crazy today as I was completing the audit - can I recover?

July 01, 2015 01:44AM
I was literally on my last few items - checking for energy efficiency labels when Rover shut down my iPad. Every time I try to get back in the audit it creates a blank audit. 6.5 hours of work. GONE. Has this happened to anyone else and did you find a way to get it back?
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More About SassieShop
July 01, 2015 05:18AM
Oh no! I have never done these but wow. Pray you find it.
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July 01, 2015 05:55AM
Is it no longer showing in your "In Protess" folder? I've never experienced anything like that on my Samsung Tab!
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July 01, 2015 11:38AM
Really sorry to hear this. Did you have "work online" unchecked?

A small consolation is that the picture are still on your tablet somewhere. Check your photo gallery (or whatever the iPad version is).

Edited 1 time(s). Last edit at 07/01/2015 11:39AM by christinereed.
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July 01, 2015 04:50PM
What is the sassie rover app? I can't find it on the App Store.
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July 02, 2015 01:21AM
It's not on any App Store - you have to disable the setting that allows you to download those apps that aren't on the store. The reason is that when updates have to be added to it, the store can take 2-3 months, when it needs to be available in 2-3 hours or days. Once you're assigned a shop, you open the form and find the hotlink to access the app - Sassie Rover App. Once you download it, access the guidelines, watch the video, and pass the quiz, then you are given the password to the app and can sync the audit form to your device. It sounds complicated, but it really isn't. I do a lot of these audits and feel they pay well for my area. I've met some awesome people, too!
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July 02, 2015 01:23AM
Lisa what you are saying is not true at all. updates through the app store can be pushed through anytime they want. There are many apps that send updates at least once a week and one app I use sometimes sends updates more than once a day.

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There are no stupid questions, but there are a lot of inquisitive idiots
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When you try to please everybody, you end up pleasing nobody
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July 02, 2015 01:45AM
Lisa, yes when it started acting crazy I quickly enabled wifi on both sides. Christine - do you think? I don't see them in my regular camera roll...
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July 02, 2015 02:18AM
Sorry, techman01 - that's what the Project Manager told us on the conference call when the project first started. My bad - thanks for the correction.
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July 02, 2015 02:25AM
Yes, of course they would. The msc is currently a disaster(I dont say that ever). Every project recently has had major issues with incorrect forms, incorrect scenarios and I could go on. Their current cell phone audit form is setup incorrectly. Since some of the long time people left recently, it's been chaos. It's as if they either dont care anymore or are just truly clueless.

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There are no stupid questions, but there are a lot of inquisitive idiots
==--==--==--==--==--==--==--==--==--==
When you try to please everybody, you end up pleasing nobody
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July 02, 2015 03:23AM
who left? The schedulers are the same. Head folks are the same that I can tell...
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July 02, 2015 01:32PM
You must not have been with GFK long. Schedulers come and go more quickly there than anywhere, hahahahaha. But in this case techman was talking about a couple people in management.

Equal rights for others does not mean fewer rights for you. It's not pie.
"I prefer someone who burns the flag and then wraps themselves up in the Constitution over someone who burns the Constitution and then wraps themselves up in the flag." -Molly Ivins
Never try to teach a pig to sing. It's a waste of your time and it really annoys the pig.
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July 04, 2015 03:23PM
I personally decline to use the Rover app. I use my trusty Canon PowerShot camera. I know how it works. I know where the photos are (on and SD card). MAYBE Rover is faster when it works, but for me, at least for now, it is just too risky. I am not disparaging those who like it. I like my Samsung S4 phone, and I have even begun to use the iSecret shop app, but only for parts of those reports (the essays are just too painful to do on a cell phone screen, but other parts are much easier and uploading photos directly guarantees retention of all the metadata). But for me, for now, reading all of the comments, Rover is not for me.

Shopping Southeast Pennsylvania, Delaware above the canal, and South Jersey since 2008
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July 05, 2015 12:25PM
Maryserv, I don't know file management for iOS, but the photos should be on your iPad. I hope you were able to contact the MSC and get things resolved. When you log in in the store, I would make sure "work offline" is checked. That way, the form is saved to your tablet. When you are ready to upload, you can change the setting and then upload the form.
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July 06, 2015 01:15AM
is this theGFK cock-up/clusterf#@$ that some long-winded person from GFK emailed me about a few days ago?
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