Company Switching Schedulers

I am so angry. The main mystery shopping company I started with over two year's ago , has moved the scheduler I have been working with to do another state. The new scheduler (he is not so new any more), only calls me when a shopper cancels. He sents me a list of available shops. I email back which shops I can do. I then get an email, these shops have been filled. These are shops I have been doing for over two years. I even opened bank accounts to be able to do the shops.

Today, he sent me a document I could not open. I was so angry that I emailed back that I could not open the document. I was also quite disappointed that
I am not geting much work, even though I reply back to all available shop
requests.

I am sure after he gets this email, I probably will not get anything.

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My absolute favorite company also just switched schedulers on me. I responded within 7 minutes to an email of the list of jobs for February. New scheduler is doing a 'first come first served' approach and I got none. What is bothersome and hurtful is that I have bent over backwards and done double flips for the company based on the previous scheduler so now I feel like that was for nothing.

Flash, this might be the same company.

They do banks and credit unions?

As much as I am happy for the person's success, it is always disappointing to me when someone I like and trust moves and who likes and trusts me on to a new area or a new position within (or outside of) a company. I would say that at least once a year this happens at 2-3 companies I work with. Then the game starts all over, and these new people you may or may not ever connect with in a way that gets you the shops at first grab. Sometimes yes, sometimes no. Some will never even give you a chance to show what you can do. It's all part of the work, but not the fun part, for sure.

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“Lying in bed would be an altogether perfect and supreme experience if only one had a colored pencil long enough to draw on the ceiling."
~Gilbert K. Chesterton

When it happens often, it is not just a scheduler wanting a new geographic area. After all, schedulers don't need a geographic area because they can schedule all over the country. I wonder if the companies do it periodically to ensure that relationships get shaken up and they get new shoppers for the same old assignments. I can't imagine it being very effective when it is a bank shop that requires the shopper to get an account. In some other business fields, I've noticed that middle management people are losing their jobs and one person is getting a greater geographic area. I suppose schedulers work entirely by commission, so I can't see that being helpful. On the other hand, if they have in-house schedulers, and if they do let people go, there is less paperwork to maintain these employees and less cost.

Schedulers are most important to us...we build a relationship, get the jobs and do them without flaking. removing a scheduler means we have to again get used to someone, again build a trust. Like starting over, hate when that happens.

Live consciously....

Irene_L.A. Wrote:
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> Schedulers are most important to us...we build a
> relationship, get the jobs and do them without
> flaking. removing a scheduler means we have to
> again get used to someone, again build a trust.
> Like starting over, hate when that happens.

I feel the same as you. I know when one departments scheduler moves or leaves I either don't get any calls, for a while, or different people start calling. Then the trust and relatoionship building starts over again.

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Company Switching Schedulers

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