The more I read about the i Secret Shop platform and app, the less I want to have anything to do with it! The rant below is about how messed up iSS truncated "guidelines" are from their app and site. Right now I am chasing down the full guidelines BEFORE I accept a shop. Seems like iSS platform is messed up and says to go to MSC for guidelines as the brief is garbled. However, one or two MSCs are less than forthright in giving Shoppers a look at the true guidelines BEFORE agreeing. It sounds like the OP at least got a look at the guidelines from the MSC before starting. I think it is getting to be a huge problem when important facts are left off the guidelines and hope that MSPA has a statement about ethics for the MSCs who are willfully or even unintentionally doing this.
It is absurd...do they want the shop done right or not? Do they want a qualified person to do it? Who puts in a request or self-assigns not knowing what they are getting into? I know from experience, usually I regret taking such a gamble and that shop ends up on 10 foot pole. What happened to ethics and good business practices? Full disclosure?
I am culling my list of companies with whom I have to chase down the guidelines! Isn't it enough to have to wait so very long for payment for usually underpaid compensation? And now they want to add insult to injury by withholding the guidelines unless we agree to do the shop first? No thanks, Nancy Pelosi...I want to read it first!