Something not mentioned in this thread, when the MSC had this client before they required auditors sign in and out and report the time on site. Naturally most auditors became much more efficient which drastically reduced the time. After all, isn't that the whole idea of performing any audit or shop over and over, to become more efficient and increase your net hourly income? As a reward for our efficiency, the MSC reworked the pay which resulted in most stores getting reduced. The excuse was the audits were not taking as long as the MSC originally anticipated. Right there they were exercising control over our hourly net. From what I recall, several of my stores were supposed to drop as much as $40 which would have been a $4/hour decrease. Possibly more since they frequently added requirements to the point they were telling us which order we had to complete each component. With every one of those changes, time was added.
Very well put, Lisa! I agree 100%.
Happily shopping the Pacific Northwest. Shopping since 2013