@Hoju wrote:
First of all, way to go, CC company.
Secondly, I would definitely let the MSC know, but realize that you'll never be doing that job again.
@Hoju wrote:
@scanman1 I'm not sure what you're referring to when you say you don't see it that way.
@Hoju wrote:
I'm sure they would, but MSC's are always very quick to cut shoppers from clients, particularly if there's a chance they've been discovered.
Of course, it all depends on the way in which the MSC and the client handle it, but I doubt keeping the shopper's identity a secret will be kind of a low priority for either.
@scanman1 wrote:
It all depends on the company. I have reported some details that locked me to a client and were certainly a firing offense and was not removed from rotation for that client and could have gone back to that location in 3 months.
@SunnyDays2 wrote:
I'm thinking you left $2 tip and he put a zero in front of it to make $20. Good job credit card company catching that
Well, if the guy wants 20 cents instead of $2 bucks, okay! lol...@scanman1 wrote:
@SunnyDays2 wrote:
I'm thinking you left $2 tip and he put a zero in front of it to make $20. Good job credit card company catching that
I could not resist typing what you just said "$2" becomes "$0.20" Sounds like the most stupid thief ever.
I know you meant to say after. "$2" becomes "$20.00"
I'd like to know what bank computer looks at the total of a bill and if the tip is way out of whack will flag it?
Sounds like a good flag to use!
@incognito wrote:
Explain please, how does the shopped company know that the error made here was from a mystery shopper. If I went on my own time and it happened to me and my cc company contacted me why is that any different? I don't think the MSC should see this as an issue, imho. Please explain if I am incorrect.
@Flash wrote:
What amazed me was that I had just recently received a new card on the account with a chip. I thought that was supposed to 'talk to the system' to prevent just this kind of stuff if the card was not physically present (and the card was safely tucked in my wallet).
@scanman1 wrote:
I could not resist typing what you just said "$2" becomes "$0.20" Sounds like the most stupid thief ever.
I know you meant to say after. "$2" becomes "$20.00"
I'd like to know what bank computer looks at the total of a bill and if the tip is way out of whack will flag it?
Sounds like a good flag to use!