@Flash wrote:
Trust me, I have told them about it. The most recent 'on our own' it was 18:36 before we were greeted. Another 8:14 our beverages were brought. The server indicated he would be 'right back'. When he wasn't after another 10:12, we got up to leave. I stopped with the hostess and told her we just couldn't wait longer for someone to take our orders so I would like to pay for our beverages. She went pale, stammered a bit and asked me to wait while she went for the manager. I gave him my timings and reason for leaving. He comped the beverages and gave us BOGO coupons for entrees and a free appetizer card for next time. He asked me to point out who our server was, and I did. He requested that next time we arrive we ask the hostess to send him to our table and he would see that we were properly served.
@Roxie wrote:
Why were you timing when you were out on your own dime? :-) When things like that happen to me, I always wish I had noted the time, because by the time I've waited long enough to get annoyed, it's too late to start timing.
@sillysister74 wrote:
Do you ever wish that you were "on the job" when shopping on your own time? You know, like when you go into a restaurant, get horrible service and wish that you had someone to tell about it.
@Shop-et-al wrote:
A crust eaten in peace is better than a banquet partaken in anxiety. (Aesop)
@LJ wrote:
@Shop-et-al wrote:
A crust eaten in peace is better than a banquet partaken in anxiety. (Aesop)
I thought I had read all of his fables but I don't recognize that quote. Which one is it? I want to read it.
@LisaSTL wrote:
Actually Flash's experience is why I much prefer to be on my own time when receiving bad service. Bad service on a shop means a lot more work and never knowing if the issue was addressed.