@Shop-et-al wrote:
Relax! You and hubby can do this!
Keep in mind that cheat sheets and other preparations & practice can take many forms. Write, type, text, sketch, draw, color code, chant, sing, dance, visualze, etc.
Enjoy!
@EileenS wrote:
My suggestion is to do as much as possible when you first check in, ie. touring the grounds, halls, healthclub etc and write your report as you go along. I like to check in, and take care of the check-in, room condition, premises condition, valet reports right away. If the job requires a call to housekeeping for a forgotten/repair item, I do that asap. The more I can cross off the list asap, the better.
@Flash wrote:
That actually sounds super simple. Have a nice shop and a good visit to NO.
[/quote]@SchedulerDeva wrote:
Oh yes Eileen! I've figured out the order. Check in at 4pm; observe that, valet, and bell service. Do the maintenance request (fill out report for all of those interactions)then observe lobby and head to the bar for those. After that, we are free for the night. Next morning, housekeeping (morning required), lobby, and then checkout observations.
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@Roxie wrote:
Don't forget the concierge lounge!
@SchedulerDeva wrote:
LOVED the Concierge Lounge! Free breakfast and Hors d'oeuvres in the evening!
@Roxie wrote:
Don't forget the concierge lounge!
@carlsbadguy wrote:
I just did one of these in San Diego and for my engineering request I used the light bulb out by unscrewing one of the lamp bulbs. When the engineer came he made i comment that he has found a lot of guests unscrewing or taking the light bulbs home.
@walesmaven wrote:
Even when I get room service for dinner and a buffet breakfast, I must admit that I like to hit the concierge lounge to take dessert back to my room to have with some of the wine that I brought along with me. I also take a cooler and ziplock bags because many of the room service entree portions are gigantic! I often take home enough for another dinner! It helps to make sure you get a refrigerator in the room, of course. And, by not putting dessert on the room service tab, I have room to order one of the pricier entrees! In the morning, I snag fresh coffee and milk and even a pastry and fruit from the concierge lounge so that after breakfast, when I am writing reports and mopping up the service requests and interactions, I can make iced coffee and have a light lunch in my room. I like to make sure that when I leave the hotel every report is done except the departure valet, bell and front desk interactions.
@walesmaven wrote:
Even when I get room service for dinner and a buffet breakfast, I must admit that I like to hit the concierge lounge to take dessert back to my room to have with some of the wine that I brought along with me. I also take a cooler and ziplock bags because many of the room service entree portions are gigantic! I often take home enough for another dinner! It helps to make sure you get a refrigerator in the room, of course. And, by not putting dessert on the room service tab, I have room to order one of the pricier entrees! In the morning, I snag fresh coffee and milk and even a pastry and fruit from the concierge lounge so that after breakfast, when I am writing reports and mopping up the service requests and interactions, I can make iced coffee and have a light lunch in my room. I like to make sure that when I leave the hotel every report is done except the departure valet, bell and front desk interactions.