Doing some hotel shops!

These are so simple. I wish there were more of them throughout the year.

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That's the same hotel shop that I did.

@carlsbadguy wrote:

I just did one of these in San Diego and for my engineering request I used the light bulb out by unscrewing one of the lamp bulbs. When the engineer came he made i comment that he has found a lot of guests unscrewing or taking the light bulbs home.

Deva Roberts
Director of Operations
shoppers@acemysteryshopping.com
ACE Mystery Shopping
[ace.shopmetrics.com]
[acemysteryshopping.com]

Me too!

@LindaM wrote:

These are so simple. I wish there were more of them throughout the year.

Deva Roberts
Director of Operations
shoppers@acemysteryshopping.com
ACE Mystery Shopping
[ace.shopmetrics.com]
[acemysteryshopping.com]

@carlsbadguy wrote:

I just did one of these in San Diego and for my engineering request I used the light bulb out by unscrewing one of the lamp bulbs. When the engineer came he made i comment that he has found a lot of guests unscrewing or taking the light bulbs home.

That's what I choose to do in my shops now. I thought about clogging up their sink and claiming I have a slow running drain, but eh....

Shopping the Greater Denver Area, Colorado Springs and in-between in Colorado. 33 year old male and willing to travel!

I had planned on doing light bulbs on my latest hotel shop, but the lamps were all such that they made the bulbs inacessible without tools. So I went under the sink and turned the CW valve nearly off and complained that my water was only a trickle.

@saacman5033, thanks for that tip! I've had that problem with the light bulbs at two hotel shops. If it's the right kind of drain, I unscrew the stopper and say I can't figure out how to work it. I like your idea better.

@saacman5033 wrote:

I had planned on doing light bulbs on my latest hotel shop, but the lamps were all such that they made the bulbs inacessible without tools. So I went under the sink and turned the CW valve nearly off and complained that my water was only a trickle.

Boy, they're really making harder for us mystery shoppers to waste their time, huh?

That's a great idea about the water valve.

Shopper in California's Bay Area

Lights stop working when they are unplugged. Just saying'

Nature does not hurry, yet everything is accomplished. - Lao-Tzu

@Shop-et-al wrote:

Lights stop working when they are unplugged. Just saying'

During the hotel shop in the past, the front desk attendant asked, "Is it plugged in?"

I guess I could answer, "I don't know; can you send somebody up to check?"

Shopping the Greater Denver Area, Colorado Springs and in-between in Colorado. 33 year old male and willing to travel!

I got around that by saying I could not determine what the electrical issue was and was not comfortable with handling electrical issues. Soon it was time to go... To the report... To the next assignment...

I forgot about it until this thread appeared.

Nature does not hurry, yet everything is accomplished. - Lao-Tzu

You can always trip the GFI in the bathroom so that the outlet there will not work. Then complain that your phone did not charge overnight when plugged in there. Play dumb when they ask about the little button/light. (A whole lot of MS stuff requires playing really dumb!)

Based in MD, near DC
Shopping from the Carolinas to New York
Have video cam; will travel

Poor customer service? Don't get mad; get video.

The chain on the toilet is the best to me. It's easy, no halfway decent place will ask you to check it, and your toilet absolutely will not flush so no playing dumb.

There are reasons that a body stays in motion
At the moment only demons come to mind

My last hotel shop appeared as if it were trying to prevent each of these tricks. Light bulbs were inaccessible and even the bedside lamps were not plugged into standard wall outlets but wired through the bedside table and ran into a recessed cavity in the wall where I'm assuming they terminated in an outlet but it was just way too difficult to consider messing with. Even the toilet chain wouldn't have been an option on my last shop due to having a Japanese style washlet toilet. My wife hates them, but I have to admit I kinda like it! Amusingly, the greeting the front desk left on our answering machine was in Japanese as well.

I have used wales' GFI trip in the past but didn't think of it on this particular shop.

My husband came up with slightly unscrewing the hinges on the bathroom door just enough that the door won't shut. It's easy to do and not visible to the eye that it is a problem.

Liz

Turn one of the batteries in the tv remote backward.

Or you could just take me. Regardless of the hotel quality, I'm a magnet for TVs, toilets, lamps and HVAC that don't work. It took a while before learning to check all of the above before starting to unpack.

Equal rights for others does not mean fewer rights for you. It's not pie.
"I prefer someone who burns the flag and then wraps themselves up in the Constitution over someone who burns the Constitution and then wraps themselves up in the flag." -Molly Ivins
Never try to teach a pig to sing. It's a waste of your time and it really annoys the pig.

@bgriffin wrote:

The chain on the toilet is the best to me. It's easy, no halfway decent place will ask you to check it, and your toilet absolutely will not flush so no playing dumb.

yes, but... well... why were you trying to flush a toilet that doesn't need to be flushed? And if it did need to be flushed.... ewww.

Shopper in California's Bay Area

My usual trick is slightly unscrewing the HDMI cable from the back of the TV which makes the picture blurry.

At the last hotel, i unscrewed the bathtub drain stopper.

Not my circus - Not my monkeys @(*.*)@

~Polish Proverb~

Caligirl,
With the toilet chain stunt, you just put some tissue into the toilet bowl. This creates the illusion that there is something in addition to tissue in the bowl.

Based in MD, near DC
Shopping from the Carolinas to New York
Have video cam; will travel

Poor customer service? Don't get mad; get video.

@bgriffin wrote:

The chain on the toilet is the best to me. It's easy, no halfway decent place will ask you to check it, and your toilet absolutely will not flush so no playing dumb.

I always worry that I am going to drop and break the tank lid when I am doing that.

The safe was either stuck or locked in the last two hotels that I shopped, for real. I didn't even have to mess with them.
ETA: The safe issues are usually fixed by security not maintenance, so don't use that.

Edited 1 time(s). Last edit at 09/17/2015 03:35PM by SoCalMama.

Of course, if the tank lid is broken, you then have a real problem to report. However, I would not recommend doing that just to create a problem, lol.

Based in MD, near DC
Shopping from the Carolinas to New York
Have video cam; will travel

Poor customer service? Don't get mad; get video.

Wait...you mean I'm NOT suppose to use the toilet after I remove the chain? Perhaps I've going about this the wrong way

You all make me nervous about taking any hotel shops. Id never be able to do them alone.

Depending on where you live, you can always offer to meet up with somebody from here with an eye on aiding you on one of these. Of course, most MSCs are going to prep you fairly well by either having you do similarly complex dining shops or giving you personal coaching... usually the former.

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