First FF shop rant and something to think about
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You are right that we can never be certain. Assuming this is the client I am thinking of, they are all about timing. So much so that consistency across their shops seems to be their primary concern. Questions about taste or customer service seem superfluous at best. Variations on timing are going to skew results if they look at them as an aggregate. I have heard of the MSC granting variances on some mistakes. In each circumstance it seems it was only for a mistake which would not affect timing. While a minute or two seems insignificant to us, it would probably be enough for a franchisee to challenge the report which would result in the report being thrown out.
Equal rights for others does not mean fewer rights for you. It's not pie.
"I prefer someone who burns the flag and then wraps themselves up in the Constitution over someone who burns the Constitution and then wraps themselves up in the flag." -Molly Ivins
Never try to teach a pig to sing. It's a waste of your time and it really annoys the pig.
"I prefer someone who burns the flag and then wraps themselves up in the Constitution over someone who burns the Constitution and then wraps themselves up in the flag." -Molly Ivins
Never try to teach a pig to sing. It's a waste of your time and it really annoys the pig.
I noticed today that Market Force had a note on its shopper page about timing and being sure that you're staying in the dining room the appropriate length of time. Timely!
Shopper in California's Bay Area
@spaztck wrote:
They don't charge you for it, but they sometimes add it to the receipt, so the bagger knows to put ketchup in there. Just as often, they don't put it on the receipt. It is about 50/50 in my experience. And regardless of whether it is on the receipt or not, there is about a 50/50 chance you will actually get ketchup.
If I don't see ketchup on the COD--I never get it. If the ketchup is on the COD, it is about a 50:50 chance of getting ketchup. I haven't bought ketchup for over a year due to these shops. They missed giving it to me so many times recently I actually had to BUY ketchup. LOL
MF reps visit this forum so they know what's up with these shoppers.@CaliGirl925 wrote:
I noticed today that Market Force had a note on its shopper page about timing and being sure that you're staying in the dining room the appropriate length of time. Timely!
As always, the MSC responded to the OP's "rant"----------->It is really important to follow your shop guidelines to the letter! If you miss just one item, your shop will be subject to invalidation and since we will not have a report to send to the Client, we will be unable to pay you for your efforts, nor will we be able to reimburse any expenses you had as part of hop. AND ................> the Client has the right to expect that the guidelines will be followed. It is not necessary to understand why, it is just necessary to do the shop strictly according to the guidelines".
While the MSC keeps abreast of what is happening here on the forum, it does tend to answer us by letting US know, "I got your back", just follow the guidelines
I do want to get paid.
While the MSC keeps abreast of what is happening here on the forum, it does tend to answer us by letting US know, "I got your back", just follow the guidelines
I do want to get paid.
It isn't just timing of the ordering process. We are observing cleanliness issues. The client expects customers to mess things up, they allow the staff time to make rounds to clean up. If the shopper cuts their visit short, the required observations are not being met.
My posts are solely based on my opinions and for my entertainment, contact a professional if you need real advice.
When you get in debt you become a slave. - Andrew Jackson
When you get in debt you become a slave. - Andrew Jackson
Over 60 FF shops in two weeks? - Hmm, if the Arch FF - can't do more than 1 in a meal period. 3 meals a day x 7 days = 21 x 2 weeks = 42...... Must be the other 18 were not arches.
If you count the DI and the WI, it is really 6 meals a day times 7. 42 meals a week and 18 meals the next week.
Actually the cost is 60 meals times $15. So the OP is tapped out to buy regular food for her family but can afford FF. The bonused fee must have been astronomical. $900 out equals what In?
The Shopper would have been better off going to a food co-op.
Edited 1 time(s). Last edit at 09/27/2015 03:21AM by sojo917.
Actually the cost is 60 meals times $15. So the OP is tapped out to buy regular food for her family but can afford FF. The bonused fee must have been astronomical. $900 out equals what In?
The Shopper would have been better off going to a food co-op.
Edited 1 time(s). Last edit at 09/27/2015 03:21AM by sojo917.
The shopper and her family would have been better off eating fruits, vegetables and other healthier/filling options.
@goodkitty wrote:
Over 60 FF shops in two weeks? - Hmm, if the Arch FF - can't do more than 1 in a meal period. 3 meals a day x 7 days = 21 x 2 weeks = 42...... Must be the other 18 were not arches.
If you read the original post, they stated this was their first Arches shop. Later in the thread they further explained this.
Btw, the MSC restricts us to how many shops we can perform per month per client. In this case, the OP is insinuating that they were able to monopolize the client within whatever radius they selected.
Since the MSC was never mentioned, I'd love to know who the client was. In a separate thread, the OP is divulging that they are running into additional issues with their reports across multiple MSCs.
My posts are solely based on my opinions and for my entertainment, contact a professional if you need real advice.
When you get in debt you become a slave. - Andrew Jackson
When you get in debt you become a slave. - Andrew Jackson
You better be careful about bringing up the OP's posts in other threads or she will become defensive and start whining again. It has been a nice, quiet weekend from what I can tell.@isaiah58 wrote:
In a separate thread, the OP is divulging that they are running into additional issues with their reports across multiple MSCs.
I never mentioned anything about Arches, in fact I have no idea who they are. I have indeed probably mentioned more than I should. Lesson learned.
As for the various issues across multiple MSC, I'm glad to confirm they've all been resolved. MF also replied to confirm that even a partial reimbursement could not be possible and that's fine too. All is good!
As for the various issues across multiple MSC, I'm glad to confirm they've all been resolved. MF also replied to confirm that even a partial reimbursement could not be possible and that's fine too. All is good!
@Sybil2 wrote:
You better be careful about bringing up the OP's posts in other threads or she will become defensive and start whining again. It has been a nice, quiet weekend from what I can tell.@isaiah58 wrote:
In a separate thread, the OP is divulging that they are running into additional issues with their reports across multiple MSCs.
@Sybil2: IMO, this is yet another example of an unhelpful, unnecessarily mean-spirited post made at the OP's expense. It's not amusing; it's hurtful.
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I intend to live forever. So far, so good.
@mystique wrote:
I never mentioned anything about Arches, in fact I have no idea who they are. I have indeed probably mentioned more than I should. Lesson learned.
As for the various issues across multiple MSC, I'm glad to confirm they've all been resolved. MF also replied to confirm that even a partial reimbursement could not be possible and that's fine too. All is good!
I apologize, I made a false assumption. I consider a place where you get your meal in 2 minutes, where the protein is par-cooked then reheated to finish it m, fast food. Where they start with raw protein, cooked to order and severed in about 8 minutes, casual fast food.
If it was the second place, did your screener state you had to spend 15 minutes total, in conflict with the guidelines stating 15 after being served? If so, you have a legitimate complaint. They keep changing the screening questions, causing confusion sometimes.
My posts are solely based on my opinions and for my entertainment, contact a professional if you need real advice.
When you get in debt you become a slave. - Andrew Jackson
When you get in debt you become a slave. - Andrew Jackson
@stilllearning, you have the right to your opinion just like I have the right to my opinion. You do not like any of my posts and I am perfectly fine with that. You are one of the Kumbaya Krew so we do not mesh. Feel free to toggle me, Thanks.
Oh Sybil, I would never toggle you! I do have to disagree with your assumption that I don't like any of your posts. I actually do like your posts when they are helpful and informative; I just don't like the ones where you ridicule other members.
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(heart)
I intend to live forever. So far, so good.
Ridicule to you is being straightforward to me. Like I said, you have your opinion and I have mine. We will not change each other's minds and I am fine with that. I do not need any converts. Thanks.
@Sybil2: I have no problem with someone being straightforward. We are here to help each other and sometimes being direct can be very helpful, however making another member feel small to make your point is totally uncalled for and unnecessary.
(heart)
(heart)
I intend to live forever. So far, so good.
Again, you have your opinion and I have mine. My opinion is based on the accumulation of posts not just the most recent post.
Only done MS for 5 1/2 months now with a fair mix of shops. I've seen enough on this forum to double check the requirements each time since they throw in last minute, small changes. Frequency of a particular shop makes the reporting easier and you get better on the observations. But ALWAYS read the instructions like its the 1st time again.
Edited 1 time(s). Last edit at 09/29/2015 05:18PM by dkpskipper.
Edited 1 time(s). Last edit at 09/29/2015 05:18PM by dkpskipper.
I always go into the restroom first on shops like this. Then I order the food and wait where I'm supposed to wait while they're cooking it. Then sit down and eat it. In the 15 minutes I'm supposed to wait after I receive my food I always sit where I can watch the whole lobby/ eating area and the restroom and the counter. That way I can report on whether or not the rest room has been cleaned. Or of they were cleaning up around the counter or that they were cleaning up in the lobby / eating area.
Just because someone does all those shops doesn't mean they're eating all the food. I only take one bite of sandwich and one bite of fry and throw the rest away. But I only do these shops when heavily bonused.
Was the company Market Force? If so, leave them.
Mod note: Inappropriate comment removed
Mod note: Inappropriate comment removed
FF? MSC? How is anyone going to avoid problem situations if we don't know who the heck you are talking about??
@shopmyst wrote:
Was the company Market Force? If so, leave them. Mod note: Inappropriate comment removed.
Ummm...inappropriate choice of words, perhaps? or is this the way you normally communicate with words that are inflammatory and offensive? me thinks that perhaps this line-of-work is not suited for a person of your temperament? no offense meant (but perhaps it was meant?). just sayin'
@heartlandcanuck wrote:
That FF client's requirements seem weird, but do make sense if you break them down. It seems odd that the shop must be kid-free, but if you have ever had a toddler try to run back to the kitchen or a preschooler change his or her mind while standing at the register, you will get how kids can screw up your timings. Having an older kid or another adult with you, even if paid for separately, might mess up timings if the staff tries to stage them together. Spending fifteen minutes in the store allows you to see if someone is actively cleaning the dining room. (I often bring a book and enjoy the time alone while it lasts.) The ordering requirements are for their flagship items, ones that are likely to be ready to serve. Bo-ring, but speed is what the client is looking for.
Last week I ordered a cheeseburger and was told to pull over. I pulled. I did not know what to do as I did not bring guidelines with me. After 10 minutes of waiting I still cared, but was not going to sit there like an idiot, all day. I walked back to the window and interrupted the presenter and told them I had waited 10 minutes. They said they had no idea, as they had just walked in the door and come to work. No apology--no assurances. I went back to my car, and waited more.Some jerk came out, handed me a bag and with a smirk said. "Here is your cheeseburger and fries". Then they turned around and left. I am still not sure how long I should have waited, but it looks like the shop was approved. I went this morning, on my own as a customer and ordered an egg muffin. Their normal fare. They told me to pull over AGAIN! They said the round eggs weren't ready. Was not boring nor speedy and sucked both times. I could never, ever, would never ever, do 60 FF shops in 2 weeks. even if they paid $30 for each one.
If you do these shops and dont eat the food give it to a homeless person or a teenage boy.
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