USPS HAZMAT "HOT ALERT TRIGGERED"

Well obviously this clerk and probably many others need to know all of these dry ice rules and regulations. That's what the PO is trying to determine I imagine. As a regular ole person going in to send my mom a cupcake for her birthday with dry ice to keep it nice, I wouldn't know all of these rules and when the clerk tells me it's fine and to select no on the cpu, I wouldn't know I was doing something that I shouldn't be doing. Even as a mystery shopper, I don't know all of those rules. I know what the instructions tell me only. The instructions do not tell me these dry ice details nor does it tell me how to respond if the clerk tells me it's ok if it's under 5lbs or if they ask me how much dry ice is in it. Hopefully these instructions will be updated with clearer answers to these situations.

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Nimbusrogue - I agree totally with you. No normal customer of the Post Office would know the rules. So the Post Office presumably tells the clerk to enforce a "one size fits all rule" such as "packages with dry ice can not be shipped by air." Then they test compliance.

I did a lithium laptop battery scenario. The clerk told me to select "Yes" and then proceeded to tell me that since it was "one cell" (falsely equating a single battery with one electrochemical cell inside the battery), let me ship it. I don't know if shipping "one cell" (as in a single AAA lithium battery) would be allowed or not, but the lithium laptop battery contains more than one cell. A typical customer would not know that. I said nothing. The clerk was supposed to enforce the "one size fits all rule" of "no lithium laptop batteries unless it inside a laptop." The clerk did not follow the rule.

So far, I have not been permitted to ship perfume or a cupcake with dry ice. And another clerk correctly refused the laptop battery.

Shopping Southeast Pennsylvania, Delaware above the canal, and South Jersey since 2008
I have not done any of the Hazmat shops...so are those of you doing them saying that if Priority is refused due to the "no" Hazmat item tripping the Hot Alert, the shop is basically done except for purchasing 4 stamps etc? Then you can take your same package to another Hazmat shop elsewhere? That sounds fun! My friend might get my bday gift to her way after the fact but she is not expecting anything anyway so it sounds like a win/win.
@sandyf wrote:

I have not done any of the Hazmat shops...so are those of you doing them saying that if Priority is refused due to the "no" Hazmat item tripping the Hot Alert, the shop is basically done except for purchasing 4 stamps etc? Then you can take your same package to another Hazmat shop elsewhere? That sounds fun! My friend might get my bday gift to her way after the fact but she is not expecting anything anyway so it sounds like a win/win.

none of the 4 scenarios should be accepted by the USPS. if they clerk asks/accesses the CDU (display unit) you must answer/select "yes" (that you are shipping hazardous material or you don't know what is in your box that has been given to you by your mom). If they refuse to ship your item (which they should) then purchase 4 stamps @ .49 each and get a receipt as pov and do the report. That will not trigger a "hot alert". A "hot alert" is automatically triggered when the clerk accepts the box with any of the scenarios. If you answer the hazmat question with a "no" the clerk can ship the package. whew
Did a hazmat shop today and asked the scheduler if graffiti on outside windows needed to be noted under outside maintenance.
Her response was"No ~ these shops are only focused on Hazmat."
So why am I answering question 43 through 76? and do they want us to note the issues in those areas or mark them all as OK even when there were problems! If they're only interested in Hazmat questions then just ask hazmat questions. Rant over.
@myst4au wrote:

There is a "less than 5 pounds" requirement, but that is not the only requirement. Even more critical is that the "container" holding the dry ice be vented so that the release of gaseous carbon dioxide does not cause an violent rupture of the sealed container. This is a real concern. A mole of carbon dioxide weighs 44 grams. A half pound = 226 grams = 226/44 = 5.65 moles of Carbon dioxide. At STP (standard temperature and pressure), 5.65 moles occupies 5.65 x 22.1 liters per moles = 124.865 liters of gas. That is a large volume. For those of you more comfortable with cubic feet, 124.865 liters = 4.4 cubic feet which is roughly a 1.6'' x 1.6' x 1.6' box (about 20" x 20" x 20"winking smiley. 226 grams of solid dry ice would occupy 146 ml or a chunk about 5.3 mm x 5.3 mm x 5.3 mm or about 2" x 2" x 2". Quite small. So, imagine a 2" x 2" x 2" metal box that suddenly has to expand to the size of 20 inches x 20 inches x 20 inches. I am hesitant to explain this. So, I am going to stop and let you figure out what happens if you have the dry ice in a sealed metal box and it get warm and the gas needs to expand.

There are probably some others on this forum who can check my calculations. I might be slightly off, but I am close. The bottom line is that simply asking about the weight of dry ice you shipping is not enough.

If you are curious, check 349.232 under 349 Miscellaneous Hazardous Materials (Hazard Class 9) at this URL: [pe.usps.com] which says in part: "Dry ice (carbon dioxide solid) is produced by expanding liquid carbon dioxide to vapor and compacting the material into blocks. When dry ice converts (dissipates) to a gaseous form, it takes in heat from its surroundings. The resulting gas is heavier than air and can cause suffocation in confined areas as air is displaced. When dry ice is enclosed in a thick metal or other restrictive type of container, internal pressure builds up and could cause the container to rupture or explode. Mailpieces containing dry ice must be handled with care because its very low temperature (about –110° F or –79° C) can cause severe burns to skin upon direct contact."

To be mailable, "Packages containing dry ice must be packed in containers that permit the release of carbon dioxide gas and conform to 49 CFR 173.217 and 175.10(a)(10)"

I worked for a multinational company which had specially trained shipping specialists who could certify compliance with 49 CFR 173.217 and 175.10(a)(10) for all of the shipping companies. I was not qualified to be one of those specialists. Unless a Sheldon Cooper (or his equivalent, not the actor playing Sheldon on the Big Bang Theory) has taken a job as a clerk, determining that it is safe to ship dry ice is way beyond the pay grade of one of the clerks (and I mean no disrespect) unless it is accompanied by a lot of special paperwork.

Edited to fix a critical typo.

@siamese5555 wrote:

@parkcitybrian wrote:

@nimbusrogue wrote:

I'm doing a few of these today. For the cupcake one, did you get asked how much dry ice was in the package? When you are rejected, what are you purchasing to get a receipt? It says you can buy a 4 pack of stamps, a greeting card, mailer, ect. but it doesn't say how much they reimburse for this purchase.

i tell them "about 1/2 lb" so the box doesn't go over the weight restriction (2 lbs ) & the USPS doesn't have "4 packs" of stamps so buy 4 @ .49 = $1.96 & get a receipt as pov & you will be reimbursed.

Whatever the weight doesn't matter because it should not be accepted with any dry ice

The USPS employee told me some dry ice was OK but he needed to know how much was in it by weight. When I said I did not know, he refused to send it Priority.

Thanks myst4au. I was tempted to do the calculation of the gas expansion and said to myself "stop--don' t let them know you are a science geek! LOLOLOL Dry ice is a lot of fun to play with, I use it every week.
I wondered about grafitti, too, as that was at one of the post office's windows where I did a shop recently. However, there was clearly not a question that dealt with the windows, so I just moved on. I do agree that if it is only the Hazmat portion they want, the rest should be eliminated. It's just a waste of time then. I have shops where clients seriously only want one, two, or three things looked at and the shop reports are very small. They don't waste our time or their employees with excess. I wish they were all like that. Of course, if they are looking at all those areas, then that's perfectly okay. I just like knowing that what I'm doing has a purpose. Did you ask the scheduler about that?
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