Chick-Fil-A always seems to have the owner on site when I go there. When I do have a rare issue, every employee is allowed to not only replace a bad product, but to upgrade or toss in an extra cookie or whatever to make the customer happy.
There is a franchise owner that goes to a family members church and when he needed to add on more part time help for the holiday rush, he put up a sign on the church bulletin board and it was taken down after only one Sunday. The always closed on Sundays means that they will be staffed by Christians and I doubt that many job postings if not done by word of mouth are only posted like that.
I have never seen a dirty dining room, and the staff turn over is practically zero. For fast food that is not normal. Neither is the pro right boycott and the pro life response that literally ran them out of food.