Airline mystery audits

Is anyone aware of mystery audit available for aviation industry?

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Just about every shop in the airport (gift shop, restaurant, coffee, etc.) is shopped. There is at least one MSC that does shop airlines but that one is very limited.

Shopping across Indiana but mostly around Indianapolis.

Edited 1 time(s). Last edit at 12/08/2015 10:41AM by lbw1000.

Are you aware of any such company

I am aware of such companies

Can you name few??

gupta17anukriti

I know I did one restaurant mystery shop in Toronto airport for Marketforce. It was a few years ago so I don't know if they still do it. SQM has mystery shops for flights. They only reimburse half your flight, so it would only be beneficial if I were going one of those places for my own reasons.

The best thing really, is use the list of mystery shopping companies at the bottom of the page. Sign up with mystery shopping companies and check their job boards.

I have looked upon for many companies and registeres on sqm too. But didnt get any response from that side

Many of these airline shops are by invitation and are not posted and visible to all shoppers. If shops are in the airline terminal and badged entry is required, the MSC may be required to sponsor a shopper by getting him an "employee" badge to allow him access to the area restricted to flyers. If this is the case, the MSC would prefer to have one trusted shopper with a proven track record to do all the shops (and they are required only to badge one shopper). I have seen a few flights posted, but several MSCs reach out with special offers to shoppers registered with them who have completed shops in an exemplary manner.

AustinMom, I can understand your point, but Can you provide me the name of some or may be if its confidential not here may be directly on email.
Do you have contact of SQM where I can contact and confirm. The number they have mentioned on their website is of CA. I am not able to contact them.

Please let me know if something can be possible I need it for December only

Customer Service Experts has oodles of them in my area,

I just signed on and have been badged at one of the major airports in Chicago so I can do airport shops. My goal after the New Year is to get badged at our other airport.

Austinmom: I think there are at least 2 of us who shop for the one airport as the person who badged me said there was someone else who got badged before I did.

Needles to say I did a bunch of shops for them a week and a half ago....went a lot better than I expected.

Silver certified (since 2009) and willing to do shops all around the greater Chicago, NW Indiana, and Southern Wisconsin areas (including airports!.

Yes, the company doing the airline shops is in Canada. They seem to have a very extensive testing you have to go through to qualify for a shop with them. I doubt you could get through the tests and be able to qualify for a flight within this month. You can just go to their website and start the testing and reading. I have never done one of their shops and they are only out of a few airports in the US.

I want it for India not for canada and US.
Does the company provides domestic in India?

You should sign up with the different companies listed on this site to find out what kind of shops are in your area.

@gupta17anukriti wrote:

I want it for India not for canada and US.
Does the company provides domestic in India?

Almost 100% of the forum members on this forum are located in the US and Canada. Since airline shops are pretty location-specific, I doubt that anyone here would be able to guide you to companies offering airline shops in India.

Try craig@sqm.ca. He handles at least one of the airlines.

Worth it IF you are not changing flights and not registered in their rewards program. Reimbursement is fast.

Now scheduling travel shops for the day after Christmas through mid-January.

I have already registered on their website. They have some weird timeline of processing application. I have not receive any login credentials till now. But I will surely send a mail. Do you have any one contact number from SQM?

@gupta17anukriti wrote:

I want it for India not for canada and US.
Does the company provides domestic in India?

I think not. Only US and Canada originating flights.

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