Has anyone done an Acura sales shop?

I was surprised that my shop took right at 1 hour. Usually I plan on 1.5 hours. The big difference, as some others have pointed out, is that the report also asks for your feelings, in addition to the facts. I'm glad I printed out the report so I can work on it tonight and enter it online tomorrow.

"To be persuasive we must be believable; to be believable we must be credible; to be credible we must be truthful." Edward R. Murrow

Thou shalt not steal. I mean defensively. On offense, indeed thou shall steal and thou must.--Branch Rickey

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Does the shop include have a trade in evaluation or negotiating?

Equal rights for others does not mean fewer rights for you. It's not pie.
"I prefer someone who burns the flag and then wraps themselves up in the Constitution over someone who burns the Constitution and then wraps themselves up in the flag." -Molly Ivins
Never try to teach a pig to sing. It's a waste of your time and it really annoys the pig.
@LisaSTL wrote:

Does the shop include have a trade in evaluation or negotiating?

nope & nope
Ditto and ditto.

"To be persuasive we must be believable; to be believable we must be credible; to be credible we must be truthful." Edward R. Murrow

Thou shalt not steal. I mean defensively. On offense, indeed thou shall steal and thou must.--Branch Rickey
Completed mine about 45 minutes at dealership and 30 entering report. Straightforward report. Much easier than the intellishop ones and about the same as monterey. I made a $10 bonus so $60 for me as I applied before the end of the year. No negotiating necessary and no trade in.

Shopping Western NY, Northeast and Central PA, and parts of Ohio and West Virginia. Have car will travel anywhere if the monies right.
Thank you, GMooneyhan and BuffaloNY (btw, my hometown is near Buffalo!)!

I have one more question before I do mine. I finished the training yesterday, and there were several mentions of having to click a link in the assignment e-mail to confirm you'd done the training. But neither of my e-mails had that. Did yours?

I learn something new every day, but not everyday!
I've learned to never trust spell-check or my phone's auto-fill feature.
I don't recall clicking on any link.

I'm planning a trip to Florida next month. Assuming this shop is accepted ok, I'm going to see about adding four or five to my route down there.

"To be persuasive we must be believable; to be believable we must be credible; to be credible we must be truthful." Edward R. Murrow

Thou shalt not steal. I mean defensively. On offense, indeed thou shall steal and thou must.--Branch Rickey
The only link is the two to complete the reports. And don't forget the I secret shop 3 question and start and end time part.

Shopping Western NY, Northeast and Central PA, and parts of Ohio and West Virginia. Have car will travel anywhere if the monies right.
@JASFLALMT wrote:

Oh, and Cecelia? Some dealerships stay open until 7 during the week, you could try to see if you could get off before 5 and head that way so you have time to do the whole shop if your dealership is open that late.

I work a later schedule and don't get off until around 6, and the Acura ones are nowhere near my work. I really don't like to do shops on work days unless they are simple and/or involve food haha. My day job can be somewhat intellectually draining so there are days I'm fried by the end of the day.
@BuffaloNY101 wrote:

The only link is the two to complete the reports. And don't forget the I secret shop 3 question and start and end time part.

I'm assuming that for the ISS form, the start time is the time you enter the dealership and the end time is the time you finish the last part of the shop (the follow-up survey). Is that correct?

I really enjoyed this shop, although the salesperson didn't do everything he was supposed to. It was a very low-pressure situation. The report is straightforward; the report and training materials give you specific guidelines on what to look for and examples of "yes, no, somewhat" situations. They tell you when to answer "not applicable" and give you an "unable to observe" option for several questions.

I'd definitely do this shop again, FWIW.

I learn something new every day, but not everyday!
I've learned to never trust spell-check or my phone's auto-fill feature.
I completed one of these in my area on the 5th. You don't have to run your credit and to me the shop was very easy. If you do follow through make sure you keep the emails that begins with, "shops" as they have all the links you will need to complete the report, including the videos you have to watch. The report itself was very easy as well and does not require lengthy commentary like, "Ath" requires in my area on similar shops.
Birdy:
start time is the time you got to the dealership end time is time you left.

Shopping Western NY, Northeast and Central PA, and parts of Ohio and West Virginia. Have car will travel anywhere if the monies right.
@BuffaloNY101 wrote:

Birdy:
start time is the time you got to the dealership end time is time you left.

Thank you very much! When they say "shop," I wasn't sure if they meant the entire shop including report, or just the on-site portion.

I learn something new every day, but not everyday!
I've learned to never trust spell-check or my phone's auto-fill feature.
Hi!

Yes there are 3 reports, a 3 question report on iSecretShop.com and 2 reports (one for the visit and one for any follow-up received) on the Acura hub site. You should receive an email with links at the bottom for those 2 reports on the Acura hub. If you do not have them, please email shops@ischedulingservice.com and we can send you a new one.

Because you have to wait 3 days for the follow-up, you may get some overdue notices for the report on iSecretShop.com. Please ignore as the shop will NOT unassign from you during this period.

If you are doing a service shop, you can do more than one, you can do all 4 if you like. smiling smiley
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