You think I did WHAT?

I'm hopeful this will get resolved, but in the meantime, it doesn't feel too good. I did a shop today, submitted it, and just got a rejection email. They think I conducted personal business while doing this shop. A very specific personal business that I absolutely did not do. I emailed the editor describing what I was wearing and was still told that it was "me" and she would have to forward it to her supervisor to check into it further. I usually never look back after doing a shop, but have never been accused of doing something I didn't do either. Oh well, just needed to vent! Will update when it's approved!

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You should not wear a pants suit and interview someone for a job while doing a MS.

J.K.

I'm sorry. Hoping it all gets cleared up and the editor apologizes to you.

Was this perhaps a negative report you submitted to the MSC? Just curious....

It's times like these is when I think some of the companies still use the reports...

Yes, there are companies who DO use reports that they claim are rejected. I did a dining shop and the MS company rejected it,trying to say that it was 3 minutes outside of the time-block specific to the meal. No it wasn't but they rejected it anyway. I find out later that the restaurant received the report for that month's shop and it was indeed pertaining to the day and time that I had been there.

Her Serene Majesty, Cettie - Goat Queen of Zoltar, Sublime Empress of Her Caprine Domain

@Cettie wrote:

Yes, there are companies who DO use reports that they claim are rejected. I did a dining shop and the MS company rejected it,trying to say that it was 3 minutes outside of the time-block specific to the meal. No it wasn't but they rejected it anyway. I find out later that the restaurant received the report for that month's shop and it was indeed pertaining to the day and time that I had been there.

I would have gone after the MSC for theft of services, and depending on which state you are in, you can sue for triple damages (and MAYBE punitive) depending on the IC you signed (which some of them are forced arbitration)

It's the way that company tends to roll. I said to hell with them years ago for that very reason.

Her Serene Majesty, Cettie - Goat Queen of Zoltar, Sublime Empress of Her Caprine Domain

If they accused you of making a drug buy, you might be able to hit them with a lawsuit for libel. They then have to prove it's true.

Guilty until proven innocent! That seems to be the way with most MSC's, remember, the customer is always right

What was the personal business they said you did? I'm curious what's "not allowed?" I've never seen any restriction on what you can or can't do, other than pertaining to the shop itself... And what's the MSC so we can avoid them? You didn't say the client name so it's legal to tell us.

Edited 1 time(s). Last edit at 01/08/2016 05:28PM by leahwood.

arkndove
I would not let this go, this is saying that you are a liar. I was told by an editor once that I was lying. I pursued this until I had this removed from my log. I also stated I would never do another job for this MC if this person edited my shops in the future. I won my case and her reports were all removed. I keep all emails and proof of everything that passed in our email. I also copied what she said in my log. I'm glad I did because she changed it three times. I went above and beyond the editor. My scheduler who was there for me was extremely helpful.

I don't think you need to tell us the MSC if you're still working through the issue and don't want to cause trouble. But if you're gonna create a thread called "You think I did WHAT?" You should tell us what the "WHAT?" is.

Shopper in California's Bay Area

I would really, really like to know what they think you did.

If you don't tell, we can and will think up no end of "interesting " scenarios.

@arkndove wrote:

I did a shop today, submitted it, and just got a rejection email. They think I conducted personal business while doing this shop. A very specific personal business that I absolutely did not do.

I read "very specific personal business" to mean the restroom. Some shops don't even allow for you to relieve yourself.

I did a shop at Sam's Club last night. After I did my shop, I did my grocery shopping. Is this kind of thing not allowed...?

@Liz36 wrote:

I did a shop at Sam's Club last night. After I did my shop, I did my grocery shopping. Is this kind of thing not allowed...?

I've done several shops for which the guidelines state the shopper is not to conduct any other business or transaction not related to the shop. They've said that if you need to do anything outside of the shop, you have to either exit the location and return, or complete the shop in its on-site entirety before doing any personal business, purchase, etc.

I've always assumed that the shop guidelines would say whether or not you're allowed to conduct any other transaction while at the location, but maybe not?

I learn something new every day, but not everyday!
I've learned to never trust spell-check or my phone's auto-fill feature.

Edited 1 time(s). Last edit at 01/08/2016 09:50PM by BirdyC.

@Liz36 wrote:

I did a shop at Sam's Club last night. After I did my shop, I did my grocery shopping. Is this kind of thing not allowed...?

I've done this type of thing many times. It all depends on whether the guidelines allow it or not. I assume it's allowed unless the guidelines state otherwise. But another thing to read into is whether or not you can buy something more than what you are asked to buy for the shop. For example, if the shop guidelines say you have to order one two-topping pizza, and you have to order from a list of particular ingredients, and you will only be reimbursed for the cost of this pizza, is it allowed to order more food on top of that that you know you won't get reimbursed for? or can you JUST get the pizza? That type of thing.

Another example is grocery shops. I have done quite a few where the requirements are just to buy "at least" a certain number of items and the reimbursement is a certain amount, but you can buy as much as you want, you just won't get reimbursed for it all. But I have also seen it where they said something like "buy 4-10 items and spend at least $15" or "buy enough to fill up a whole bag." So in that case you couldn't do a full shopping trip on this shop.

I think she got CASH BACK at the end of the transaction because she used a debit card and they called it a personal transaction!

arkndove, could you please put an end to the speculation and tell us what the MSC thought you did?

@Chix wrote:

I think she got CASH BACK at the end of the transaction because she used a debit card and they called it a personal transaction!

Why do you t hink that? And if she did unless the guidelines said not to, they are pretty messed up not to pay her. I wish I knew what company it is.

****************

Motivation increases when we assume large responsibilities with a short deadline.

Some of you are so dramatic, if you are going to tweak things, like the "personal business" situation, make sure you always give the shopped the benefit of the doubt. Boss: "Hey Mary, you got mystery shipped and you got all good scores" Mary: "Hell no, I was rude, better check the tape"

What did the receipt say?

A pants suit? That would give away the fact that you had just arrived from 1974.

How did you learn that they got your report?

@Cettie wrote:

Yes, there are companies who DO use reports that they claim are rejected. I did a dining shop and the MS company rejected it,trying to say that it was 3 minutes outside of the time-block specific to the meal. No it wasn't but they rejected it anyway. I find out later that the restaurant received the report for that month's shop and it was indeed pertaining to the day and time that I had been there.

Dance audition at theatre audit?

I keep thinking of NSFW things they could have accused you of... it's been a long week haha

I'm betting it was USPS and they didn't get a perfect score so they claimed you didn't do the shop right. Such a scam; they don't really want the info, they just want a union bargaining chip.

As for Cettie's experience and Tech's question, it can be confirmed by asking them to put it in writing that they did not in fact use the shop. I forgot the legal term, but if they won't put it in writing, there's a presumption that it has been used. It happens.

Now scheduling travel shops for the day after Christmas through mid-January.

i despise my local usps. there is a super jerk that works there, argued once with me (I wasn't doing a job).. he never smiles, rolls his eyes up and I took two more jobs since to 'try' to shop him.. and, I won't even have to lie b/c he does it to himself. Colorado puts up w/some real creatures in c/S that do not belong there.

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