Kathy, the reports are about an hour per leg. You need to fill out a report for each leg of the trip. Nothing difficult, just tedious. If you travel only occasionally, it's a good deal. You get no points, though -- they're booked with the scheduler's points which I suppose protects your anonymity somewhat. Plus: less expensive travel, forms are not difficult, reimbursement is very quick. Minus: you get no reward points or credit for the flight, you can't change your flight, if you get bumped you don't get the compensation, you can't preboard, you can't pay for an A seating.
Now scheduling travel shops for the day after Christmas through mid-January.