Unless the body of the e-mail addresses me AND says something that personalizes it, I operate under the assumption that the e-mail has gone to a lot of shoppers.
For example, if an e-mail has only my name in the "To" area and says "Please, please, won't you do this shop for me? I'm desperate," it is probably sent to multiple shoppers. Many schedulers try to make it look like each shopper is the only one receiving a communication. I'm told they think it looks "more friendly."
If an e-mail has only my name in the "To" area and the body of the e-mail says something like "Suzi, I really appreciated when you helped me with this location in December. Could you possibly do it again for me? I can change the date to give you more time if that would help" it is probably sent just to me.
edited because Spell Checker is not my friend.
Edited 1 time(s). Last edit at 04/18/2016 04:11PM by AustinMom.