I did a bank shop today, and one of the questions asks whether any interruptions occurred during the transaction, and, if so, how many. Well, the branch manager and the district manager (who just happened to be there today) both, at different times, came over and introduced themselves to me. Technically, yes, those were interruptions. But the way the questions are worded and the brief explanatory notes indicate that they're looking for things like interruptions from employees asking questions/needing help, phone calls, that type of thing.
I'm inclined to say "no," since these were brief and didn't really interfere with the flow of the interaction. I saw them as positive, and the survey is, I think, looking for negative interruptions.
WWYD? Thanks!
I learn something new every day, but not everyday!
I've learned to never trust spell-check or my phone's auto-fill feature.