When I first began mystery shopping( 3 years ago), I made a huge mistake by posting a Yelp review for a restaurant. The MSC is Customer Impact. I'd done 3 or 4 restaurant shops for them and then I did the dreaded shop where everything went wrong(manager drinking at the bar on duty, watching a football came). I am an Elite Yelper so I thought " why not write it up". Obviously, I did not read the ICA or else I would not have done what I did. Yes, it was wrong. Thats not the point of this post.
After the review went up, someone from the MSC called me and screamed at me at length on the phone. I apologized to no avail, said I was new, didnt read ICA, etc. His final words were " why would you even write a review for food that we paid for". Yeah, ok. I did remove the review from Yelp.
ANYWAY...... Its been a few years now and while I'm still registered on the site, I can't find anything about my status or score. I've applied for shops and don't get them. I'm sure its because of what happened years ago.
So, I'm wondering how I can correct it now, what can I say and who can I say it to so they'll forgive me and let me shop again. There are a few restaurants in my town that I'd love to shop.
Please NO LECTURES on what I did wrong. I know and I've owned up to it.