I don't shop for this company, so know nothing about them; do they have non-restaurant shops? If you call to plead your case, maybe you can ask if they'd let you do a small, non-restaurant shop so you can show them you've grown and improved as a shopper.

I'm not sure why you'd want to work again for someone who screamed at you (very unprofessional way for him to have handled the situation), no matter how much you like the places they shop. But if you want to shop these restaurants again, go for it! You'll never know unless you try.

I said I don't mean to be hard....other posters were harder. I had no intent to hurt Cali.
Edited to add, I'd call him Mr. Green, in pleading my case, not dude...just saying. I have worked for this company since my start, honorable, great restaurant shops, and always pay on time with the nicest schedulers.
They only have restaurants here and just two in our town.



Edited 3 time(s). Last edit at 08/01/2016 05:30PM by Irene_L.A..

@Jay C wrote:

@Irene_L.A. wrote:

I bet they checked you out on Yelp, I think your in trouble. Sorry, but, if the shoe fits....

What a rude and unnecessary comment. The OP has already said that the MSC saw the Yelp review and discussed it with her. She removed the Yelp posting within the day. Although she was not deactivated, since that time she has been assigned no dining shops. Is the purpose of that comment is to put her down? What additional point are you making?

Irene_LA is simply clarifying. Not rude, not unnecessary.

And if OP persists in referring to Mike Green, one of the leaders in the MS Industry, as "Dude," over and over, I may barf. It's so disrespectful.

I'd have to agree that Steve is likely correct. They want to keep the account open (but with restrictions).

Unless it is a hard to schedule shop, they don't need you. Why take the risk? They don't owe anyone anything.

I didn't see where she used "dude" over and over again. Whether he is a leader in the industry or not, he certainly is a dude. It's just another word for guy or man, not some big insult.



Edited 1 time(s). Last edit at 07/31/2016 06:50PM by LisaSTL.

Sorry, but we are not friends. We live in the same town, that's about all we have in common. I've never met you in fact you canceled going with me to lunch after I told you I was gay. You're criticizing me up and down on this thread, friends aren't that critical of each other.






quote=Irene_L.A.]
I happen to be friends with Cali, and due to what has happened and her not receiving jobs, felt it best to be honest and encourage her to let it go. I said I don't mean to be hard....other posters were harder. I had no intent to hurt Cali.
Edited to add, I'd call him Mr. Green, in pleading my case, not dude...just saying. I have worked for this company since my start, honorable, great restaurant shops, and always pay on time with the nicest schedulers.[/quote]

I called him dude one time before I realized that I kept his email and knew his name.

Kudos to calicakes for her original post in starting this thread and admitting HER mistake from three years ago. How many posts have we read where forum members are whining about a report not being accepted and them not getting paid when they clearly did not follow the guidelines? It is refreshing to read about someone admitting to their mistake and taking ownership for it.

As far as the dude thing, I'm sure calicakes was not referring to Mr. Whatever His Name Is as dude. Besides there are worse things to be called besides dude.

Another kudos to calicakes for clarifying her non-BFF relationship with Irene_L.A. I will believe calicakes non-fiction over Irene_L.A.'s fiction any day.

This still bothers me, "one of the leaders in the MS Industry" implying he deserves more than a lowly shopper. The bottom line, he puts his pants on the same as anyone else and deserves no more or no less respect than anyone, anywhere.

@LisaSTL wrote:

This still bothers me, "one of the leaders in the MS Industry" implying he deserves more than a lowly shopper. The bottom line, he puts his pants on the same as anyone else and deserves no more or no less respect than anyone, anywhere.

The more important question is: Does he dress left or dress right?

I want to go on record that I find nothing offensive in being called Dude. I've been called worse. Call me Dude any time.

Jay "The Dude" C, now that you have clarified yourself as a dude and not androgynous like Pat, do you dress left or dress right?

Cali, I hope the situation with the msc gets resolved. Yes, you made an error years ago and posted on Yelp. We all make mistakes. I'd like to think that the msc realizes this and gives you another chance. I've never worked with this particular msc though. Best of luck to you.

My guess is they will never give you another chance! Just leave the past behind & find someone else to work for. Dont give them the time of day!

Cali, please, when you changed the time for lunch to 10:00 AM, I told you I had a plumber coming and it was too early for me. Please, I'm from San Francisco and totally liberal, having a wonderful gay cousin, and involved in civil rights.. Let's not bring your gender into it, you don't know me. Keep this about you and the MSC, no one here really knows one another. This forum should be about shopping and help. We are all sensitive, let's rise above it.

So Cali, maybe you and Irene don't know each other and aren't friends, but to say she is criticizing you "up and down on this thread" is inaccurate. She made one blunt statement that you didn't like, and many forum members may have been thinking exactly what she said but didn't bother posting anything. I don't think she meant any harm with her statement and wasn't trying to be rude to you.

@Irene_L.A. wrote:

I bet they checked you out on Yelp, I think your in trouble. Sorry, but, if the shoe fits....

@calicakes wrote:

Sorry, but we are not friends. We live in the same town, that's about all we have in common. I've never met you in fact you canceled going with me to lunch after I told you I was gay. You're criticizing me up and down on this thread, friends aren't that critical of each other.

Edited 1 time(s). Last edit at 07/31/2016 10:36PM by JASFLALMT.

@Irene_L.A. wrote:

no one here really knows one another. This forum should be about shopping and help. We are all sensitive, let's rise above it.

Perhaps the key here is everyone, including Irene, following this particular advice from Irene. Irene was so miffed at being "reprimanded" for an insensitive statement she made that she started a thread to argue about it. Perhaps, Irene, you might set an example for us by rising above your sensitivity. A good beginning might be to stop starting threads to whine when you don't like someone else's opinion of what you said.

Nope, you never said that( plumber) and I have the emails from you to prove it, but I don't really care at this point.

My gender is female and my sexual orientation is gay. So, not bringing my gender into this.

@Irene_L.A. wrote:

Cali, please, when you changed the time for lunch to 10:00 AM, I told you I had a plumber coming and it was too early for me. Please, I'm from San Francisco and totally liberal, having a wonderful gay cousin, and involved in civil rights.. Let's not bring your gender into it, you don't know me. Keep this about you and the MSC, no one here really knows one another. This forum should be about shopping and help. We are all sensitive, let's rise above it.

And now there are 2 or 3 more useless threads she started regarding this thread. OMG. Ridiculous.

@JASFLALMT wrote:

So Cali, maybe you and Irene don't know each other and aren't friends, but to say she is criticizing you "up and down on this thread" is inaccurate. She made one blunt statement that you didn't like, and many forum members may have been thinking exactly what she said but didn't bother posting anything. I don't think she meant any harm with her statement and wasn't trying to be rude to you.

@Irene_L.A. wrote:

I bet they checked you out on Yelp, I think your in trouble. Sorry, but, if the shoe fits....

@calicakes wrote:

Sorry, but we are not friends. We live in the same town, that's about all we have in common. I've never met you in fact you canceled going with me to lunch after I told you I was gay. You're criticizing me up and down on this thread, friends aren't that critical of each other.

calicakes, I hope this works out for you. I love working for Customer Impact and would be crushed if that option was taken away - I love their restaurant shops also. Let us know what happens if you call Barbry. That being said, people from Customer Impact follow this forum and perhaps will weigh in whether you call or not.



Edited 1 time(s). Last edit at 08/01/2016 03:58AM by kimmiemae.

Well, drama in this thread aside...

I agree with those who have said that if you're interested in working with this MSC, the way to go about it is to call. Email will probably not get you anywhere. With a call, they can hear the sincerity in your voice. I would also try to go to Barbry instead of directly to Mike Green. If you can get her on your side, then you have someone Mike trusts to go to bat for you.

It doesn't hurt to ask. Worst case scenario, you're turned down, and you're still not working for them. However, if the idea of contacting them stresses you out, I'd just forget it. Like others have said, there are hundreds of other companies to work with. Either way, good luck!

My $.02; @calicakes, you are off base if you think Irene cancelling had anything to do with your sexual orentiation. I do knew her personally and that's not her style.

Bottom line...you botched an assignment in one of the worst ways imaginable as far as the MSC is concerned, and it will probably not be forgotten. Mistakes like that often cost the MSC a client, since is seriously unprofessional move for a shopper to make.

You may have a learned a lot since then, but I would seriously doubt an email or phone call is going to make a difference in this situation. Showing up at a MSC sponsored event, buying Mike a beer and making a positive impression on him before explaining who you are would be my approach....

I decided to just let sleeping dogs lie.

Not to worry, no more threads about anything good or bad will be written by me. I will (now and then) hopefully,
add some advice to the forum about shopping....this is so unlike the life I lead.

Another approach, which you may have already tried, would be to apply for non-restaurant shops. Once you do some of those, try emailing or calling the scheduler. If they see some new work without any errors, you might have a better chance. Really, though, having your partner take the shops is great. No report for you.

[www.wikihow.com]

The advice is good, you should call for sure. Ask to speak to
Barbry-Ellen Booth (I think she is still there), and leave a message if you cannot get her on the phone. She is kind and will be honest with you. If you were not deactivated, it means the door is open, always try. It's better to know and then you can move forward. Best of luck to you, do not give up yet.

We all make mistakes now and again. Some are small and easier to overlook and forgive. Others take much longer. Here are some of my Faux pas:
1) Accepted a slew (5 - 10) of gas station audits in rural mountain areas, (close to the winter months, like late autumn) before realizing my tires were inferior and needed replacement. Had to cancel ALL the shops! Still shunned by this company. The only work I managed to do for them since then was through an independent scheduler. I'm not deactivated, but not given much positive attention, either.
2) Enjoyed eating a meal at a casual sit down restaurant before realizing my cash, debit cards and ID were left at home across town. Had aluminum cans to recycle, so left my cell phone as collateral, but by the time I returned and garnered a receipt, the shop was expired/overdue. (Besides for the incident being memorable, which made it unusable). Did not get deactivated, but also did not get any work until the MS started using a different platform, (ie., iSecret Shop).
3) Was (almost) deactivated for not following the guidelines and getting the name of an associate. Since I had performed two previous shops of the same type that were accepted (without a name, only a description), I did not try any harder to get the name. No name tags were worn here. Had to speak with someone on the phone and explain why I thought it was unfair, since they needed to use consistency across the board.

Lesson learned here: Treat each new shop on its own accord. Do not lean on ANY info from a previous shop, including the guidelines or results from previous reports.

4) Was actually deactivated from at least two other companies (mostly for late reporting, since I used to take more work than any one person could reasonably handle). I waited a while (few months, maybe) before eventually contacting the MS. I explained my case and how I'd learned a lot from them. I vowed to not let it happen again and was reinstated in both/all instances.

So all is not lost. As long as you're not deactivated, you still have some wiggle room. Even if you had been deactivated, there was still a (slightly less chance) of becoming reinstated once again.

I've never been a reviewer yet, but if I had, I would have to decide which one was most imprtant to me and give up the other. It's almost like as if you worked there. If you have any prior affiliation with a company, you should not shop them. Only review establishments that you are not likely to shop (ever). Do not shop any place that you have already reviewed. Just my two cents worth. Hope this helps.

Hey, everybody! Please don't ask me to name any of the companies or clients. If you do, I will not respond. If you keep trying to get more info from me than I am willing to give, I will stop posting altogether. Otherwise, it's nice being here. Thanks for the comradery in this community.



Edited 2 time(s). Last edit at 08/03/2016 08:12PM by ChrisBaley.

The word of "Customer Impact", Confidentiality....Per your IC Agreegement, all information from this shop is
confidential and the property of our client. You cannot under any circumstances share information from these guidelines or your shop in any manner. This includes any and all social media sites such as Yelp, Trip Advisor,
Twitter, Facebook, etc.

I am doing their restaurant tomorrow, printed out instructions, as this is my first take-out. Written per instructions in clear print.



Edited 1 time(s). Last edit at 08/03/2016 10:59PM by Irene_L.A..

Did you seriously just write this post? After me ADMITTING my mistake and 2 pages of this thread where I got good advice, you seriously just wrote this? WOW. Was this necessary? I thought you said upthread you were going to stop making these unnecessary and uncalled for waste of time comments.

@Irene_L.A. wrote:

The word of "Customer Impact", Confidentiality....Per your IC Agreegement, all information from this shop is
confidential and the property of our client. You cannot under any circumstances share information from these guidelines or your shop in any manner. This includes any and all social media sites such as Yelp, Trip Advisor,
Twitter, Facebook, etc.

I am doing their restaurant tomorrow, printed out instructions, as this is my first take-out. Written per instructions in clear print.

I wrote this for all to know, I know you got advice here, but this is from them...what's the problem.