Let me start by saying I have done many Ross Sizing Audits over the last two years. It seems like lately the racks are messier than in the past. in the past, out of 5 categories I could always could on 1-3 not having more than 6 mis-sized items. Now it seems like all stores have many more than 7 mis-sized items in EVERY category. I'm talking 25-60, The reports take MUCH longer than 5 minutes to complete, especially when I have to specifically identify items that did not belong on the rack in the first place and a percentage of mis-sized items in a particular size, e.g, 5 size 30 mixed in with size 34. The reports take me as long as the store visit to complete! Could it be that the managers realize no matter what they do ROSS won't give them a bonus? Who knows.
I take a photo of a tag in each category so I don't need to bring out the pen and paper. Other that that, I am finding it difficult to remember all the problems in each category. I try to take notes on my cell phone, but geez, even that takes forever.
My question: what do other shoppers do to remember the mis-sized items? I am considering placing each mis-sized item in my buggy as I find them and then do a count at the end of each category. Then I can just dump the clothes at the end of a rack for the employee to find and hopefully re-hang.
Also, what value does a photo of the messiest category provide Ross? Any thoughts?