How about explaining all of your "No" answers in the comment section?

I just completed a report for a grocery store that had the question-Did the associate have facial hair? I marked "no." Okay, now I must explain my "no" answer in the following section. I explained that the associate did not any facial hair. The associate was a female or was a clean shaven male. Where is that bearded lady when you need one?

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She was at a gas station I shopped today. I wonder if I am going to get a call for answering "Yes" she had a mustache.

That young lady worked at the Goodwill I shopped. The report, unfortunately, didn't give a metric for women with excessive facial hair, only height, age, hair color and glasses.

"I told myself to quit you; but I don't listen to drunks." -Chris Stapleton

I saw one at, of all places, cashiering at Victoria's Secret. It was surprising because it was at least 10 years ago and a store like that would make me think a person was really into appearance who worked there. I guess not? Or she is like that woman on the internet today who embraced hers and has had lots of marriage proposals. To each their own!

Doing what I can to enhance the life of my family! I LOVE what I do

Catgrannyof5
Just answer all of the questions yes or no. The MSC just wants to know exactly what happened and why. I answer all of the questions on all of the reports in all of the narratives. I receive 10s on most to almost all of my companies. Just be brief.
My name was not used throughout my visit.
The teller did not offer any products or information about promotions.
I was not shown or told where the condiments were.
The Associate smiled and made eye contact, but didn't greet me.
Simplify!
I answer every question asked on the form. Always works for me. Most of my shops take 15 minutes to report.

Edited 1 time(s). Last edit at 10/13/2016 01:26AM by shopper8.

A scheduler once explained that comments are required for 'no' answers so that the client knows the shopper meant to say 'no' and didn't click it by mistake. She said just repeat the question, e.g., Did the Sales Assistant ask if you had a rewards card? No, the Sales Assistant did not ask if I had a rewards card.

ChrisCooper, I also had reports that required to explain my "yes" answers also but it was not explained in the guidelines. The editor/proofreaders emailed me to inform me that the "yes" answers must be explained just so that I was not just auto clicking.

Oh, gosh. I haven't had any reports that require a confirmation for every answer. That's a lot of typing if every question needs to be rekeyed into the comment box. Hope that doesn't become a widespread practice.

Many reports require an explanation of a "no" answer. I sometimes would get caught by not commenting on an obvious no answer, like did the person have facial hair. To avoid questions back from the editor and possibly lowerin g my grade, I now scan through the report for every "no" response and put a short statement in the narrative. Ultimately that saves me time from re-visiting the questionnaire and of course saves the editor's time.

Shoppers' View is a company that requires a comment for every "No," "N/A," or "Negative" answer. When I edit, to make sure there is a comment for each question, I scroll through the report and copy and paste each question that is answered in the negative into a notepad document. Then, as I'm editing, I delete the question out of the notepad when I read a comment that addresses it. At the end, I'm left with a list of the questions that weren't addressed (or, if I'm lucky, a blank notepad).

After editing, I do the same when I shop and write reports (make a list in notepad, and delete it as I write a comment to address it).

Administrative Manager for Shoppers' View
p: 800.264.5677 | e: christinew@shoppersview.com | w: www.shoppersview.com

@ChrisCooper wrote:

Oh, gosh. I haven't had any reports that require a confirmation for every answer. That's a lot of typing if every question needs to be rekeyed into the comment box. Hope that doesn't become a widespread practice.

I used to do bank shops that required something in the narrative for every single question, yes or no. Thankfully that bank changed MSCs and now are not anywhere near as stringent.

How about you must answer in full sentenaces.

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How about explaining all of your "No" answers in the comment section?

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