Aveda Shops

I have to ask about hair products, but does my purchase have to be a hair product? Can I buy facial, lotion, or makeup instead?

I have posited the question to the Help Desk also, but I like getting answers from people who have actually done the shop and have gotten approved buying things other than hair products, I'm hoping anyway.

Edited 1 time(s). Last edit at 10/26/2016 06:59PM by a-scho.

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You can buy something other than hair products, but you must ask about hair products. I personally always buy the hair products because it seems like a more natural thing to do, and plus they have great hair products that fit close to the reimbursement. The facial lotions and serums are pricey and I am not convinced they are any better than Neutrogena, which is far less expensive. But the hair products are great! However, I quit doing the shops when they lowered the reimbursement from $25 to $20. Occasionally I will do them when they are bonused. IMPORTANT: make sure you get an ITEMIZED receipt. They will give you a credit card receipt with your purchase but it does not list the items purchased on it (at least at the store in my area). Your shop will be rejected if you do not provide an itemized receipt, so be sure to ask for it if you do not receive it.
I used to love doing their shops, then the MS company changed and I have yet to figure out who the new company is! I am getting really low on my Hand Relief and Foot Relief (two of their best products in my opinion and they work great in the dry Arizona climate!) and hope to get a shop soon!
The msc hasn't changed in several years. Their lotions are wonderful, and IMO better than Neutrogena. I especially love their Hand Relief, and it lasts a long time because you only need to apply a little bit. I also like their Shampure shampoo and conditioner, and the Rosemary Mint shampoo. You can buy whatever you want there, except gift cards and spa services.
KSS scheduled the Aveda shops for the company that shopped Aveda prior to 2011. In 2011, that company was purchased by a very large company that is much-discussed on this forum.; Aveda has been shopped by that large company since 2011. Shops for November just posted and I just self-assigned myself one.
So, I went ahead and accepted a shop. It turns out, in the paperwork, you are now allowed to ask about skin questions as well as hair questions.
@AustinMom, thanks for the heads up. I just grabbed one also. I haven't done one at all this year.
I wish they had a shop in my area or even in areas that I visit on vacation. For some reason only a select few Aveda salons are shopped.
@las30, do you go on vacation to high-end areas? All the Aveda shops that I have done are in high-end malls/areas.
Someone canceled or messed up one of these shops and I picked it up over the summer. Sadly that's the only time I've seen the job posted for my area. I've always assumed, around me, these jobs are scheduled before they hit the board.

Edited 1 time(s). Last edit at 10/27/2016 02:25PM by wwin.
I usually visit NYC at least once a year, and have never seen a shop when I'm there. But they probably just go fast. I will keep hoping that one day I get one as I love their products.
I don't think that they are pre-scheduled. They have a massive database. Thousands of people are logging in all day long. Sometimes, you just get lucky. I think that I have done this shop 30-40 times over the years for 2 different companies. I have great hair. smiling smiley
Mod note: This post has been removed. As it is a violation of Forum rules and usually a break of ICAs, It is inappropriate to ask other members to name an MSC's clients.
@Spikeconnie@aol.com wrote:

Mod note: This post has been removed. As it is a violation of Forum rules and usually a break of ICAs, It is inappropriate to ask other members to name an MSC's clients.
As a member of the forum for five years, you should be well aware of the forum rules that states that we can not name the MSC AND the client. This INCLUDES PMs. It is also breaking our ICAs that we signed with the MSC. I'm VERY surprised that you would even ask.
In almost all cases the answer to who shops what location is to apply to all companies that our recently discussed on the Mystery Shop Company forum. Usually the company is on the first two pages of discussions. Then once applied, check those companies' websites often, at least daily.
When I shopped Aveda ...it paid $25 reimbursement. I could never find anything under $17 except the lip smoother so I would end up buying shampoo and conditioner and it would run me $30 bucks but they were nice products. smiling smiley
@las30 wrote:

I wish they had a shop in my area or even in areas that I visit on vacation. For some reason only a select few Aveda salons are shopped.

The shops that I imagine are being discussed are not in salons. They are the actual retail stores. In my city which is one of the largest in the nation there is only one store. I see them available only when I am very, very lucky.
@sandyf is correct. These are actual retail stores in high-end malls or shopping areas.
@SunnyDays2 wrote:

When I shopped Aveda ...it paid $25 reimbursement. I could never find anything under $17 except the lip smoother so I would end up buying shampoo and conditioner and it would run me $30 bucks but they were nice products. smiling smiley

The rule with the new company is that you must spend a minimum of the reimbursement before the tax. With the old company you could include the tax in your purchase to reach the minimum. So a $17 purchase would never have worked anyway. I spend a few dollars or more over reimbursement for the few shops I see.
For Aveda lovers, check to see if there is an Aveda school in your area. Our local school has a fundraiser twice a year. You get a full 100% credit for any product you buy that you can use towards haircuts, facials, massages and every thing else the school teaches. I just spent $29 for my shampoo at the fundraiser and can go back and with my credit get a haircut, a facial with their $65 creams and an intensive conditioner for free.
SoCalMama, I always just assumed. There are so many established shoppers here in So Cal I could understand a schedulers desire to choose someone they know would do a desirable job well rather than posting it on the board for the random shopper. Maybe I'll get lucky again someday.

Edited 1 time(s). Last edit at 10/28/2016 04:56AM by wwin.
@wwin wrote:

SoCalMama, I always just assumed. There are so many established shoppers here in So Cal I could understand a schedulers desire to choose someone they know would do a desirable job well rather than posting it on the board for the random shopper. Maybe I'll get lucky again someday.

I think that anyone with hair can do these jobs. There is virtually nowhere on the report for the shopper to "shine". I can practically do the entire report in 5 minutes. The company was one of my first, back in the day when they mailed me the instructions, and I mailed back the report. That being said, I am just one of the masses there. I haven't spoken to a scheduler in at least 5 years.
Everyone needs to come to Minnesota where Aveda started. Shop assignments often are available.

Edited 1 time(s). Last edit at 10/28/2016 12:27PM by roxanne9153.
Since they raised their prices, a small tube of conditioner is over $30, at least here in my area. I have no problem spending the minimum, but then I think to myself, "I've just spent more doing a shop with reimbursement than I would have if I just bought grocery store conditioner." But I do love their products and will continue to do them.

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The more I learn about people...the more I like my dog..

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I didn't realize it was the Aveda stores. I always thought it was Aveda salons. There is an Aveda salon in my city and I always wondered why it wasn't shopped. Now I know. Thanks so much. I will look to see if there are Aveda stores now when I am out of town.
Aveda prices went up, the MSCs reimbursements went down...I will do them if bonused so it will cover the cost of the product.
I had heard a few years ago that another msc was doing the salons. I even knew which one it was and signed up but never saw a job so it may have been regional.
Even though I have an enforced rotation because I only catch this job once every year or so the asst manager at the store i shop knows me well. I hope to mystery shop when he is not there. Once I even asked him his hours so I could avoid him on a shop. This is not someone who is a friend of mine disqualifying me from the shop just someone who knows me because I have come into the store for years now. I see him in the parking garage of the mall too even when I do not go to the store and we say hello. I am not worried he thinks I am the shopper because I go there in between mystery shops to buy my shampoo etc when i am out but I do worry that if I happen to shop him he will not do the whole thing they are supposed to do with every customer. I don't want him to get in trouble because he already knows my hair type. Although once I did shop him and with my "question" for the shop he did try to expand on new products etc since the last time I was there.
The salons are shopped by a different company, however, it's only the salons attached to an Aveda school/training center.
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