Hi everyone,
Newish to the Forum and have been mystery shopping for 2 different MSCs for about 6 months. I've never had an issue mystery shopping, so this is the first time I have really felt the need to seek advice.
I recently performed a nightclub audit that was successfully completed. However, now that I am looking at my credit card statement, in addition to the authorized charge for drinks, food, etc., a second charge was created the day following my visit. I only used the card once and the first charge had the right amount I signed on the receipt.
Would the correct thing to do be to reach out to the scheduler, the credit card company, or to the nightclub?
I appreciate any advice. Thank you!