@ShopSouthTexas wrote:
I did a steakhouse shops where a woman offered roses the second you walked in the first entry doors. She was then allowed to go table to table to sell them. This happened when I wasn't shopping but when I was, I was more than happy to include it in my report. She was there the next time I went, so either it got deleted, ignored, or management allowed it anyway. There was no way they didn't realize she was there.
Your encounter with the polite panhandler was very civil and his behavior was not disruptive to the flow of your shop at all. It sounds like you have interjected your bias towards homeless people/panhandlers into your report. I would not have mentioned it all. In fact, I would have offered to buy or give him my food from the shop just like I do on the pizza shops.@siamese5555 wrote:
Today I did a shop where there was a panhandler asking for money right outside the door. He even opened the door for me as he asked for change. I made a comment about the situation in the section about the exterior but I was not sure if I should. If I was not on a shop, I would have reported the panhandler to the employees. They make me very uncomfortable and this person looked a little scary. I did not say anything this time since I didn't want to draw attention to myself but I have seen employees at this location chase away panhandlers before. Do you report them during a shop?
I disagree. Events happen all the time during shops. If the event does not have a direct affect on the performance of a shop, I do not mention it in the report. Some shoppers write way too much in their commentaries; It is a pet peeve of many editors.@Opanel wrote:
I agree with you, Mert. Choosing to omit events that took place during a shop negates our objectivity. It is up to the editors to decide how to handle the information presented to them.
I agree 100%. This encounter needed to be mentioned in the report because it could have been a major distraction in performing the shop in the correct manner. The valet could have returned with your vehicle but you might have not recorded the exact time because of harassing guy asking for money.@MelNel525 wrote:
I did a valet shop tonight. While I was waiting for the valet associate to arrive, I was harassed for two minutes by a guy asking me money for a bus ticket. I told him I didn't have cash. He asked if I would go to an ATM and come back. I didn't report the play by play of our conversation, but I definitely included that I was dealing with that while waiting to even SEE the valet associate.
The gas station shops in my less-than-desirable areas have characters who usually run when they see my camera and safety vest. Occasionally I will get the drunk guy who offers to drop his pants for a "special photo." I just say that I don't have a telephoto lens with me. It usually goes over their heads. Pun intended.@teriraia wrote:
OTOH, a different station always has panhandlers who would follow me when I was taking outside pictures. Does not bother me much but it can get a little uncomfortable. I don't think I have ever put it into a report.
@Cocogirl wrote:
I would not mention it if the report only wants objective information. I did a FF report where they wanted a summation of my feelings and opinions. I did report the guy who came in to the restaurant, dug in the trash can for a cup and helped himself to a free soda. He then dug around some more and fished out some leftover fries and burgers. I was wondering why I had bought my meal.
@Sybil2 wrote:
I disagree. Events happen all the time during shops. If the event does not have a direct affect on the performance of a shop, I do not mention it in the report. Some shoppers write way too much in their commentaries; It is a pet peeve of many editors.@Opanel wrote:
I agree with you, Mert. Choosing to omit events that took place during a shop negates our objectivity. It is up to the editors to decide how to handle the information presented to them.
If you are doing a FF shop and the first half is at the drive-thru and the car in front of you taps the car in front of them causing a minor fender bender, yes I would mention that in the report because it will affect timings and possibly the temperature of your food. In fact, I would contact the scheduler ahead of time before writing the report.
If you are doing a FF shop and the second half is inside and a child is throwing a temper tantrum in front of his/her mother because he/she did not get the free toy that they wanted, I would not mention that in the report at all. It does not affect, your timings or the taste of the food.