In another area of the forum, a forum member complained about being "hung up on," because a Maritz representative said "bye" and hung up before the forum member was done. I thought this news report of a Houston 911 operator who is accused of hanging up on 1000s of calls was interesting:

[www.msn.com]

Wow. Just wow. Her expression in that photo pretty much sums up her crappy attitude.

That's sad. On the flip side, I'd like to see people who misuse 911 (for a ride, for traffic information, etc) prosecuted and fined.

I think they may be, or at least they are visited by police officers. The 911 operators report any prank calls or calls that do not appear to be actual emergencies.

I was absolutely mortified 25 years ago when the police knocked on my door because my 8 year old and 6 year old called 911 from the extension in their brother's room. The police officer handled it beautifully. He told me every time the schools did their 911 training, they had a bunch of kids calling, either to test the system, hear how it worked or just because they thought it was "cool." He said some of it was pranks but he thought much of it was childish exploration. He asked to come in and talk to the boys, and he asked them why they called 911. The 8 year old said his teacher had told them to call if there was an emergency and gave them examples of emergencies. The teacher told them "be prepared and know exactly what you will do if there is an emergency." The 8 year old said he wanted to "be sure it worked in case he had an emergency." The officer told the boys that was very smart of them and then explained how 911 works from a police officer and emergency worker point of view and how busy they are answering life and death phone calls. He finished by telling the boys "Now you tested and you know the system works and I am there answering all requests for help, so promise me you will immediately call me at 911 if there is an emergency, But, unless there is an emergency, help me keep the phone lines open so we can protect people who need help."

I'm guessing his talk might have been different if he thought the circumstances warranted something more severe.

How does that thread with the OP venting relate to this article?

@roflwofl wrote:

In another area of the forum, a forum member complained about being "hung up on," because a Maritz representative said "bye" and hung up before the forum member was done. I thought this news report of a Houston 911 operator who is accused of hanging up on 1000s of calls was interesting:

[www.msn.com]

@HonnyBrown wrote:

How does that thread with the OP venting relate to this article?

It doesn't. That's why I started a new thread in General. If I thought it was related, I would have posted it in the thread where the OP was venting.

Okay. I was curious why you mentioned that thread, since it's unrelated.



Edited 1 time(s). Last edit at 10/15/2016 03:10AM by HonnyBrown.

Train of thought is always an interesting ride. So a comment elsewhere led to the sharing of this, and this reminded me of a local mail carrier who was recently caught on a pizza place's surveillance video dumping her white bins of mail into their dumpster rather than bothering to deliver it. It amazes me how dumb some folks are about handling good paying jobs they obviously don't deserve. The pizza place owner hauled out the mail for the postal inspectors and it included personal correspondence and checks in addition to the junk mail that the post office is paid to deliver so the recipient can trash it.

That is horrible! I'm glad the carrier got caught. A few years ago, around Christmas, a mail carrier was caught with bags and bags of postal mail in his house. Apparently, he was looking for cards containing gift cards and cash.

The USPS is getting such a bad reputation, but we, as a country, do still need them.

I saw the mailman on a Sunday delivering mail, and asked my neighbor, why is the postman working on a Sunday. I was told, when he doesn't finish on Saturday, he often finishes on Sunday. Does that seem right?

I saw the worker who hung up on all those folks on the news....if this caused someone's death, is she responsible, just a question, as I'm sure this will have major repercussions.

Apparently she is responsible for the convenience store death, since she hung up on the person who was calling in to report it and the store manager was fatally shot.

Irene, when I lived in LA, I noticed our postman would deliver on Sundays as well.

In Maryland, the carrier had out mail held at the Post Office when our box got full. Nice, but tell me or leave a stickie or something. Mail gets misdelivered constantly.

And lately, the carrier has been asking me for my homemade carrot cake. This is odd because I've never made carrot cake.

im not so sure the lady is the correct focus... when you have a system that doesnt catch something after a mistake has happened at such a high rate its not just her fault... when a system allows 1000's of mistakes to be made its not just an isolated problem... and it might not be just an isolated incident... thats the really scary thing

Perhaps the system does need tweaking, but the blame is on her. She is responsible for her own actions.

@PasswordNotFound wrote:

Perhaps the system does need tweaking, but the blame is on her. She is responsible for her own actions.

No doubt she does, but Houston is a Clown World of its own if that was the most qualified person for the job. I live in Houston and I'm quite sure that's not the case. I'm fixing to move and it might be time to get back outside of the city limits...

I used to live in Florida and now live in Ohio, Alfred. I love "fixing to" and haven't heard that in years...miss the south.