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Earliest call from a scheduler ever: 4:49 am CT-BestMark????

February 08, 2012 03:12PM
Call came in from BestMark scheduling line at 4:49 am this morning on my cell.

The worst part??? BestMark is on Central time ALSO. Even for a scheduler on Eastern time, that was 5:49 am.

I've called back and been put in the queue twice, it hangs up on me the minute it is supposed to go to a scheduler.

????
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More Discussions About BestMark (All Companies)
More About Schedulers
February 08, 2012 06:45PM
Maybe it was a wake-up call ... tongue sticking out smiley
UGH!
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February 09, 2012 03:20AM
Scheduler must have been really desperate or really crazy.
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February 09, 2012 10:54AM
"If this is a Smartphone, how come all the people who call me are still stupid?"

D'Agosto


"What does it mean? You ask. I answer not/For meaning, but myself must echo, What?/And tell it as I saw it, on the spot."
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February 09, 2012 03:27PM
ROTFLMAO!

Equal rights for others does not mean fewer rights for you. It's not pie.
"I prefer someone who burns the flag and then wraps themselves up in the Constitution over someone who burns the Constitution and then wraps themselves up in the flag." -Molly Ivins
Never try to teach a pig to sing. It's a waste of your time and it really annoys the pig.
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February 10, 2012 03:49PM
I would like to extend a genuine apology from the BestMark team to the few individuals who received an early morning call from the BestMark number. The calls were a technological glitch and thanks to our loyal shoppers who quickly let us know about the issue, we were able to isolate the problem and take the necessary strides to find a resolution. If you need to get a hold of a live BestMark representative, we are in the office from 8:30AM - 10:00PM Central Time Monday through Friday and can be reached at 1-800-969-8477.

Thank you for your understanding and happy shopping!
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February 17, 2012 08:05PM
I called a shopper at 4:30 am once...I sent out an email with a response: "Call me: *number*". I'm like now? We had a lovely half hour conversation at 4:10 am!

-------------------
Kyle Bonnyman
Independent Scheduler-Editor-Recruiter-Project Manager
kyle@shopperscheduling.com | (647) 932-7468 |
Facebook: Scheduler Kyle Bonnyman
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February 17, 2012 10:00PM
LOL, at least you were both awakesmiling smiley

To the Bestmark rep, that was gracious to extend a public apologysmiling smiley

Equal rights for others does not mean fewer rights for you. It's not pie.
"I prefer someone who burns the flag and then wraps themselves up in the Constitution over someone who burns the Constitution and then wraps themselves up in the flag." -Molly Ivins
Never try to teach a pig to sing. It's a waste of your time and it really annoys the pig.
Reply
February 17, 2012 11:34PM
I had a problem over the last two days with trying to schedule a shop. The Bestmark person's replies to my emails didn't make sense. Today, I called Bestmark so I could talk to a human. Not only was he was very helpful, but he also asked for the emails I had received so he could look into it. I really appreciate that level of concern for the shopper.

NOTE: I'm not on the forum every day. If someone comments on my post, I might not reply right away. I've been a shopper since 1991. I've never done any work for a MS company in any other capacity.
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February 17, 2012 11:57PM
I've had Maritz schedulers call me at 7:30-8:30 am and I was pissed about that! I don't havea regular job thus the mystery shopping so I do not need to be awake early. Do not expect me to be a happy person when you wake me up to ask about a shop. Plus they call from Kansas so it's even earlier there time. Really, before 10AM is too early! You don't know if you are waking people or interupting their breakfast.
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February 18, 2012 08:26AM
3offthecharts Wrote:
-------------------------------------------------------
> Call came in from BestMark scheduling line at 4:49
> am this morning on my cell.
>

i get offended if somebody emails me before 5:00am, lol.
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February 28, 2012 10:22PM
I once called a shopper at 5 AM. I'm East coast and they were West coast....glad they were an early riser. I was so completely embarassed, but we all make mistakes and as long as it isn't a regular thing...I hope we can be forgiven.....

I do have to say I have gotten many a call at 3 AM from people calling to cancel shops...once I realize no one died....its not a huge deal...lol
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