jersey07032 Wrote:
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> I did a shop for GfK at the end of October. It was
> last minute--end of the month. I took the shop
> for a total of $75. I was only paid $50--and that
> was after a long wait. When I emailed and about
> the bonus, I got quite the run around. I sent them
> a copy of the email I had received with the bonus
> info in the subject line and got an email
> back,asking "What bonus?" I pointed out the email
> came from GfK and finally, FINALLY, got a
> confirmation that I was owed the bonus and I
> should receive it in a week or two. Several weeks
> went by and still no bonus. I started sending
> emails to all the schedulers who were emailing
> me--and to the person who promised the bonus in
> the first place. I finally received a snotty email
> from someone at GfK saying this was a complicated
> accouting procedure and taking me to task for not
> being patient. I explained I was more than
> patient, having waited since October. On February
> 28, I received another email, saying it was "being
> looked into" by accounting. Tonight I finally had
> enough. I emaied and promised to file a report
> with the BBB and the MSPA if I did not see my
> money by the end of the week. I received an email
> within minutes chastising me for my impatience.
> As far as I am concerned, they are in breech of
> contract. I will discuss with my brother, who is a
> lawyer. I think if one party breeches a contract,
> all parts of that contract are void.


I believe you are correct. Suggestion: Take them to small claims court. I had a company refuse to pay me the $30 they owed. (This was not mystery shopping). After two months of the runaround, I filed. They didn't show up in court. I got a default judgement for $30, filing fees and other costs. They still didn't pay. I filed again and this time the court was going to seize corporate assets and have a sheriif's sale to satisfy the judgement. Believe me, THAT got their attention and they ended up paying me over $400 to satisfy the original $30 judgement and all the court costs. Now that's stupid! Why can't people just do what is right and get on with life?
Good luck!

somewhere, buried in one of these posts, I mentioned I was finally paid. I am seriously considering small claims court for other reprobates. and writing to the MSPA.

HaveARayDay Wrote:
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> Don't get me started about GfK. There is one
> scheduler there in particular I will not do shops
> for. I wasn't paid for a shop because of that
> scheduler's poor communication. I called and
> wrote the scheduler for 3 weeks only to have a
> shop that I did correctly re-assigned to someone
> else with a bonus!

could u name that person, currently i am having an issue too, i posted it in this forum, and since i am new here i am not naming names, but if it's OK to do so i'll surely share with everyone.

I stopped workinG w them. So am not clear on names. I got a run around from several of them.

Uh, oh! I just accepted 4 shops with this company. Should I be cancelling them?

No. Most of the time there are no issues. It can be difficult to reach some schedulers, but others can be quite responsive. As long as you know about potential problems going in you will be fine.

My Scheduler seems to be pretty good at communication. I had to email her a few times until I got certified and every time I had a quick response. Actually I was pretty impressed.

There is one in particular who is great with communication. If the responses have been timely it's all good.

And I don't mind giving her a name - Melissa. Kudos should be given when it's deserved. Now my scheduler for the Face-to-Face shops on STN is another story.