I have been receiving numerous emails that they need a shop done asap. However, when I do apply for a shop, perform the shop, and submit the report asap, it sits in completed status for over one week. As of now, shops that I completed over one week ago and completed the survey are still showing as complete. I don't understand why the reports have not been reviewed. And yes, I did contact the scheduler to let him know, but I have not heard back from him.