I emailed Help Desk with offers for four tough-to-fill shops today. (The listings said to contact MFI with offers.) I was very clear about what kinds of bonuses and deadlines I would accept. They were, IMO, very fair offers.
Soon after I sent that email, Help Desk assigned me ONE of the four shops without any bonus and with the wrong date. I emailed my objections right back and got no response. I emailed Help Desk again and told MFI I was canceling the shop because Help Desk ignored my terms and did not discuss anything with me.
What got me the most upset was Help Desk emailed me back and CLAIIMED the shop was auto-assigned to me, blah, blah, blah. What a crock. I checked my auto-assign profile and it said I was NOT signed up to receive automatic assignments.
Gee, I emailed Help Desk with my offers, was not signed up for auto-assignments, and quickly got assigned one of the shops. I wonder what happened. ::sarcastic::
Someone else from Help Desk did email me back and apologized soon after the email with the false allegations, but it was a case of the left hand not knowing what the right hand was doing. The second emailed did not address the auto-assign issue but apologized because someone assigned me the shop without the bonus.
Now, because I declined the "auto-assigned" shop, that shop is no longer available to me.
OK, Help Desk. You want to play this game? Fine. Good luck finding another shopper who fits both your client's ethnicity and language requirement AND is willing to do these investment shops. If anyone from MFI contacts me about these shops, my rates will be higher.