Couldn't agree more. I'm an experienced shopper and do a lot of high end restaurants but applied to Coyle because they have some nice resorts that I'd love to shop. So, I do a bar shop for them and get a twenty. Then, as a favor I do a
<Ooops! As an experienced shopper, you need to remember your ICA! Let's just say 'coffee'> shop which was supposed to be a short form but took a lot of time because of how much detail they wanted. Then I do a long form restaurant and spent hours on it. (A
<Oops! ICA again! Name of Restaurant was here... > report takes me about an hour and fifteen minutes.) The next day I get an email with a long list of ridiculous I's to be dotted and T's to be crossed. I emailed them and told them to deactivate me. Then I get a call and this nice scheduler who says that I am only fifteen minutes away from finishing the report and that it would cause a problem for her if I didn't finish my report so I told her that I was a lot more than fifteen minutes away from adding all the information they wanted but that I would spend another hour on the report and at that point I was done. I did that and 99 percent of the changes had nothing to do with the essence of the report. Anyway, the next morning I get another email with another list of requests for information. I emailed them back, told them of my promise to the scheduler and asked to be deactivated again. Why a twenty on the first report and so much trouble on the last one? It was because the first report was a shorter form that relied on a narrative to convey the essence of the experience. The last visit was a mysteryshopping nightmare with much too much needless detail in addition to the essence.